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Author Topic: Freeze warranty  (Read 789 times)

neacr1

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  • Posts: 22
Freeze warranty
« on: May 09, 2024, 10:32:42 am »
I have a Caldera Niagara that froze due to heater failure under warranty. Should the resulting leaks be covered by warrany?

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Freeze warranty
« on: May 09, 2024, 10:32:42 am »

Sam

  • Senior Member
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  • Posts: 1336
Re: Freeze warranty
« Reply #1 on: May 09, 2024, 02:26:58 pm »
Unfotunately, all warranties have clauses that preclude that from being covered.  You may be able to make some noise and get them to work with you.  My recommendation is to be polite but ask them to take care of it.  Angry, rude customers don't get far usually.

neacr1

  • Junior Member
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  • Posts: 22
Re: Freeze warranty
« Reply #2 on: May 10, 2024, 04:04:50 pm »
Thank you for the reply. It seems as though my local dealer doesn't wanna go to bat for me. Kinda make me feel like I'm a criminal for asking for help!

Hot Tub Forum

Re: Freeze warranty
« Reply #2 on: May 10, 2024, 04:04:50 pm »

 

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