Original > Hot Tub Forum
ThermoSpas
Red MC:
It's direct, high pressure sales. Like Kirby vacuum cleaners or Cutco knives, if you've ever experienced their in-home sales approach.
Tman122:
--- Quote from: Red MC on March 31, 2021, 08:07:49 pm ---It's direct, high pressure sales. Like Kirby vacuum cleaners or Cutco knives, if you've ever experienced their in-home sales approach.
--- End quote ---
Kirby makes a great vacuum, but they charge about double what they are worth.
Mikedee:
--- Quote from: patd on March 31, 2021, 03:23:03 pm ---Has anyone used these folks to select and install a hot tub? They're paying me an in home visit next week . . .
--- End quote ---
I see everyone on here is knocking the brand, but I can say I've owned the same Thermospas Park Ave ( about 300 gallons) unit for almost 22 years and it's still chugging...I've replaced pumps maybe 3 or 4 times over the years but all i can say is that we still use it.....I live in a suburb outside NYC, maybe I've just been lucky ?? I do agree the insulation is nothing special , but again this was from 1999..Not sure what the insulation is like nowadays..I'm good with water chemistry so maybe that's helped it to stay good over the years...Good luck with whatever brand you choose..
cranbiz:
I'm glad you have had good luck with yours and it's lasted so long.
However, the points I brought up are still valid. They have poor insulation, the plumbing is only glued, the jets lack the power of a more premium tub and they are over priced. Their sales tactics are borderline predatory. High pressure sales and they are worse than used car salesmen. There is no dealer support and factory support is hit or miss.
You can get a far better tub like an Artesian, Bullfrog, Marquis, etc for the same price ThermoSpa will eventually come down to with enough no's from the customer.
wmccall:
--- Quote from: patd on March 31, 2021, 03:23:03 pm ---Has anyone used these folks to select and install a hot tub? They're paying me an in home visit next week . . .
--- End quote ---
Welcome to the forum. It's been 17 years since I've dealt with them directly and I threw their high pressure sales guy out. They are still around, so that must account for something! I agree with other post - middle of the road components.
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version