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First time buyer help

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cranbiz:

--- Quote from: Spatech_tuo on March 24, 2021, 03:34:16 pm ---
--- Quote from: cranbiz on March 24, 2021, 12:43:40 pm ---Artesian make a very good tub. The Garden Spa line is their entry level series. The standard insulation is not quite as good as the South Seas, Island or Artesian Elite series but decent. You still get Balboa controls and Waterways jets, just not as many of them. It has an ABS floor pan. The Iris is a Plug and Play tub and convertible to 220V as well. Full Foam insulation is an option, ask if that one has it.

$4500 is a decent price (MSRP is $5599 and some dealers are selling it for $4999) especially if it has the full form option. Personally,  I would want to see the dealer come up with a better warranty or a better price to compensate for the shortened warranty. If it was only used for a couple of months, why is the warranty short 8 months? Sounds like this tub is actually 8 months old and that's why the warranty is only 4 months. Offer them $4000, worst they can say is no.

--- End quote ---

New spas come with a Manufacturers Warranty. Without knowing all the details, if it was sold and later returned to the dealer (or sold to another party) that Manufacturer Warranty is gone (it is not transferable) so in cases like this the dealer resells it as technically used (though sometimes not much) and gives it a Store Warranty and 4 months is not atypical (you'd want to know how that compares to the Manufacturer's Warranty in all areas i.e. plumbing, leaks, shell, controls...). In this case the price and warranty are negotiable though they can certainly choose to not budge.

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Good point.

Although for only $900 less than MSRP for a used tub (slightly or not, it's used), I would hope to get a better warranty. If not a better warranty, a better price. However, these are unique times in the hot tub industry and tubs from any dealer can demand a premium for almost immediate delivery.

Larzalere:
Hi All - thanks so much for your feedback.  We decided to pass on that used tub because the price was firm, and we agree that a 4 mo warranty is a bit short.  In any case, we now have a possible Retreat SE (Nordic) for $6499 with accessories and delivery which would be available in June, so we put a deposit on it and will continue to shop, but that seems like a reasonable deal and tub for us.  Anyone have experience with that one?  Thanks again and appreciate your patience with a new buyer!

cranbiz:
That's a good entry level tub and you should be happy with it. Does that one have the extra insulation?

The price is fair too.

The Wizard of Spas:
To touch on a thing you mentioned in your first post - I do not see how you're going to be comfortable in any of these spas based on your size.  "Feel" is certainly a personal opinion but any time I have a client that is of your height/build, they rarely end up purchasing a tub on the smaller scale of the spectrum, such as the approximate size of the Nordic Retreat you mentioned.  To confirm - I am not at all passing judgement on the quality or performance of that spa or any of the spas you mentioned.  Just letting you know that these are rather small tubs for you, in my opinion. 

It is hard right now getting into showrooms and seeing products.  So I understand you are limited in your abilities to "see" and "feel" the product.  But I would be remiss if I at least didn't mention the above point to you. 

Personally - I would adjust your size range on the spa to something more like 7'.  Just a thought based on experience.  I hope this helps.  Good luck moving forward.

EDIT: Spelling

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