Original > Hot Tub Forum
Artesian vs West Coast Spas
amityeric:
--- Quote from: Spatech_tuo on September 11, 2020, 01:35:26 pm ---
You just bought within the last couple days and they're quoting a November (2020) delivery?
Did they offer you a specific model/color, i.e. maybe someone else cancelled on an order already in place and you're getting it instead because that's an awfully quick delivery these days?
--- End quote ---
When I went to the dealer, they had one Artesian Captiva 46 on the showroom floor. They were able to deliver it after December 1 because it was a floor model and they wanted it to stay on the floor for a while. We didn't buy it at that moment, and it sold the next day. However, the dealer called us back a day or two later and said they had another Captiva that they had ordered in May and that it was going to be here in October! It had different colors, and we liked it even better. The salesperson actually said we could get it in October. So we were like, "Heck yes!" We bought it and then about an hour later we were called and told it wouldn't be ready until after December 1. Apparently the owner called and told the salesperson that he wanted it on the floor for a while. But our sales receipt said "late October" for delivery. I called the owner and talked to him and he explained why he reversed the saleperson's decision. I let him know that it felt a little like a "bait and switch" to give us the delivery date, then to have me pay, then to call me an hour later to tell me it would be a 1.5 months later. I realize that Dec. 1 is still really fast in the current market, but it felt a little disappointing. Anyway, the owner said he would get it to me in mid-November unless there were any other complications. That's the story.
Spatech_tuo:
--- Quote from: amityeric on September 16, 2020, 01:03:08 pm ---
--- Quote from: Spatech_tuo on September 11, 2020, 01:35:26 pm ---
You just bought within the last couple days and they're quoting a November (2020) delivery?
Did they offer you a specific model/color, i.e. maybe someone else cancelled on an order already in place and you're getting it instead because that's an awfully quick delivery these days?
--- End quote ---
When I went to the dealer, they had one Artesian Captiva 46 on the showroom floor. They were able to deliver it after December 1 because it was a floor model and they wanted it to stay on the floor for a while. We didn't buy it at that moment, and it sold the next day. However, the dealer called us back a day or two later and said they had another Captiva that they had ordered in May and that it was going to be here in October! It had different colors, and we liked it even better. The salesperson actually said we could get it in October. So we were like, "Heck yes!" We bought it and then about an hour later we were called and told it wouldn't be ready until after December 1. Apparently the owner called and told the salesperson that he wanted it on the floor for a while. But our sales receipt said "late October" for delivery. I called the owner and talked to him and he explained why he reversed the saleperson's decision. I let him know that it felt a little like a "bait and switch" to give us the delivery date, then to have me pay, then to call me an hour later to tell me it would be a 1.5 months later. I realize that Dec. 1 is still really fast in the current market, but it felt a little disappointing. Anyway, the owner said he would get it to me in mid-November unless there were any other complications. That's the story.
--- End quote ---
OK I figured there had to be a story behind that quick of a delivery, good for you overall!
amityeric:
Got my hot tub everyone! Here's the video of the entire process I went through. Enjoy.
https://youtu.be/bKhnBD1zWxA
Sam:
--- Quote from: amityeric on November 19, 2020, 12:31:09 am ---Got my hot tub everyone! Here's the video of the entire process I went through. Enjoy.
https://youtu.be/bKhnBD1zWxA
--- End quote ---
Great video. Thanks for sharing.
tduenas4520:
Would you mind sharing what you paid and what options you recieved? I'm just about to pull the trigger on a Captiva, want to know if the price in getting is fair...
Navigation
[0] Message Index
[*] Previous page
Go to full version