Original > Hot Tub Forum
Sundance 850 Altamar error message
Tman122:
--- Quote from: sundancer on July 29, 2020, 12:43:49 pm ---
--- Quote from: Tman122 on July 29, 2020, 07:56:47 am ---
--- Quote from: sundancer on July 28, 2020, 10:05:30 pm ---
--- Quote from: SerjicalStrike on July 28, 2020, 03:47:03 pm ---What do you mean by power has been interrupted to the spa?
--- End quote ---
I should have been more clear. The hot tub is on whenever power to the home is on, but on a few occasions I've gone to get in and noticed that there was no power to the tub. Then recently I noticed that error message. Perhaps on the other occasions that error message has been there as well and I just didn't notice it (it's a message that could be easy to miss, with just the hyphens. Perhaps I just glanced and thought the display was blank, and the tub unresponsive when I tried to turn the blowers on)
--- End quote ---
Does the power to the house stay on all the time?
--- End quote ---
No, the home is off grid and powered by an 11.5 kw generator. Power is on approximately 5 hours per day, when needed.
--- End quote ---
So every day the tub gets turned on for 5 hours? How long has this tub been turning on and off every day? What year tub? Did you purchase it new?
I ask because I'm not sure what effect the on/off, on/off has on the controls?
sundancer:
--- Quote from: Tman122 on July 29, 2020, 01:06:32 pm ---
--- Quote from: sundancer on July 29, 2020, 12:43:49 pm ---
--- Quote from: Tman122 on July 29, 2020, 07:56:47 am ---
--- Quote from: sundancer on July 28, 2020, 10:05:30 pm ---
--- Quote from: SerjicalStrike on July 28, 2020, 03:47:03 pm ---What do you mean by power has been interrupted to the spa?
--- End quote ---
I should have been more clear. The hot tub is on whenever power to the home is on, but on a few occasions I've gone to get in and noticed that there was no power to the tub. Then recently I noticed that error message. Perhaps on the other occasions that error message has been there as well and I just didn't notice it (it's a message that could be easy to miss, with just the hyphens. Perhaps I just glanced and thought the display was blank, and the tub unresponsive when I tried to turn the blowers on)
--- End quote ---
Does the power to the house stay on all the time?
--- End quote ---
No, the home is off grid and powered by an 11.5 kw generator. Power is on approximately 5 hours per day, when needed.
--- End quote ---
So every day the tub gets turned on for 5 hours? How long has this tub been turning on and off every day? What year tub? Did you purchase it new?
I ask because I'm not sure what effect the on/off, on/off has on the controls?
--- End quote ---
That's correct, the home is used primarily on weekends. I'd say the entire power system gets turned on/off an average of 3 times per day. If we leave the house, for example, the power is shut off.
Tub is about 15 years old, for whatever that is worth. Never any issues until the last week or so.
SerjicalStrike:
The ---- error could be a few things. And sometimes it does fade out. Some of the issues include:
Not getting adequate power
temperature sensor
Power kicking on and off too quickly
Mice chewing wires on the control panel
Clogged filter
You can check the temperature sensor when the spa is on by using a known good thermometer and testing it against what the spa display says.
sundancer:
Thanks, SerjicalStrike. You've given me some things to check out. A few thoughts:
I was doing some work with a mitre saw on that same circuit, perhaps I limited the power to tub? The breaker didn't trip, but wonder if it could have been related.
Mice are an issue everywhere in the house, I'll take the panels off and check the wiring.
We've also gotten an "OH" message periodically, I do wonder about the temp sensor. Will check with a thermometer. Thanks again.
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