Original > Hot Tub Forum
Sundance 850 Altamar error message
sundancer:
I have a Sundance Altamar (850 series). I’ve noticed a few times lately power has been interrupted to the spa, and once got this error message of “ - - - -“.
If I turn the breaker off and back on, things start running again smoothly. That said, electrical issues around a spa make me a bit nervous. I’m in a remote area with a hard time getting a service tech out to take a look. Anything I should be checking out?
SerjicalStrike:
What do you mean by power has been interrupted to the spa?
sundancer:
--- Quote from: SerjicalStrike on July 28, 2020, 03:47:03 pm ---What do you mean by power has been interrupted to the spa?
--- End quote ---
I should have been more clear. The hot tub is on whenever power to the home is on, but on a few occasions I've gone to get in and noticed that there was no power to the tub. Then recently I noticed that error message. Perhaps on the other occasions that error message has been there as well and I just didn't notice it (it's a message that could be easy to miss, with just the hyphens. Perhaps I just glanced and thought the display was blank, and the tub unresponsive when I tried to turn the blowers on)
Tman122:
--- Quote from: sundancer on July 28, 2020, 10:05:30 pm ---
--- Quote from: SerjicalStrike on July 28, 2020, 03:47:03 pm ---What do you mean by power has been interrupted to the spa?
--- End quote ---
I should have been more clear. The hot tub is on whenever power to the home is on, but on a few occasions I've gone to get in and noticed that there was no power to the tub. Then recently I noticed that error message. Perhaps on the other occasions that error message has been there as well and I just didn't notice it (it's a message that could be easy to miss, with just the hyphens. Perhaps I just glanced and thought the display was blank, and the tub unresponsive when I tried to turn the blowers on)
--- End quote ---
Does the power to the house stay on all the time?
sundancer:
--- Quote from: Tman122 on July 29, 2020, 07:56:47 am ---
--- Quote from: sundancer on July 28, 2020, 10:05:30 pm ---
--- Quote from: SerjicalStrike on July 28, 2020, 03:47:03 pm ---What do you mean by power has been interrupted to the spa?
--- End quote ---
I should have been more clear. The hot tub is on whenever power to the home is on, but on a few occasions I've gone to get in and noticed that there was no power to the tub. Then recently I noticed that error message. Perhaps on the other occasions that error message has been there as well and I just didn't notice it (it's a message that could be easy to miss, with just the hyphens. Perhaps I just glanced and thought the display was blank, and the tub unresponsive when I tried to turn the blowers on)
--- End quote ---
Does the power to the house stay on all the time?
--- End quote ---
No, the home is off grid and powered by an 11.5 kw generator. Power is on approximately 5 hours per day, when needed.
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