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First time buyer needs pricing advise (Arctic Spa)

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d00nut:

--- Quote from: Zac on May 11, 2020, 02:47:36 pm ---In my search I did come across Chris from Hot Tub University who is not a fan of Arctic Spa and I almost didn't wet test it because of that.

--- End quote ---

Chris is a MasterSpa Salesman.  Take what he says with a huge grain of salt.  He literally points everyone to that.  AND PEOPLE PAY for his advice... it's insane.  He literally just goes to the dealer locator and says "buy from these Master Spa Dealers." 

He also claims that Master Spas is NOT a marketing company, and they just build a really good hot tub.  Again, he is full of crap.  How much do you think Master Spas pays Michael Phelps?  No other company uses any celebrity like that to push their product.

Full disclosure, I actually do not hate Master Spas, but Chris is no better than any lying and backstabbing politician who only cares about himself and making money for him 

CanadianSpaTech:
Arctic Spa is near the bottom of my list

Sam:

--- Quote from: CanadianSpaTech on September 05, 2020, 05:34:03 pm ---Arctic Spa is near the bottom of my list

--- End quote ---

You can't say something like that without backing it up.  What are your reasons?

Tman122:

--- Quote from: Sam on September 05, 2020, 05:37:34 pm ---
--- Quote from: CanadianSpaTech on September 05, 2020, 05:34:03 pm ---Arctic Spa is near the bottom of my list

--- End quote ---

You can't say something like that without backing it up.  What are your reasons?

--- End quote ---

Yea.....whats wrong with Arctic? They have a solid shell, they use decent components. I think their molds are a bit confining but a decent tub. In my top ten.

CanadianSpaTech:
https://imgur.com/gallery/ok2nIRU

For years my area was one of the top selling Arctic Spa regions in Canada. I have seen many many Arctic spas. The photos in the gallery show what I have seen over and over countless times. The foam sprayed floors are uneven and water will pool in the low spots when you have a leak and go stagnate if not addressed. There are small "Flaps" along the edge of the base that are supposed to open when there is a leak but rarely do (snow, gravel up against) resulting in what is shown in the photos. The pumps and heater are low in the spa and when they leak the pumps will fill with water and short out. The insulation method used is great in theory but for several years the were having issue with the pumps overheating and getting so hot they would deform the "legs" that attached the wet end to the motor due to lack of air flow so to "fix" this they switched over to the EMG finned European pumps. The fins were there to dissipate heat to solve the pump overheat problems they were having but that caused a new set of issues. The EMG pumps were metric and seals and impellers were impossible to find so there was no rebuilding them only costly replacement. The cedar skirting offered for years looked great in the showroom but weathered quickly and requires yearly/biyearly maintenance of sanding and staining. Who wants to do that. They have recently added composite cabinets so at least now you have that option. Jet design...ball bearings everywhere. Seating design...most confining spas out there. The cedar lip around the top edge of the spa is usually covered in green mold. The bottom lip is usually broken and separating from the spa. Don't even get me started on trying to fix a leak in an Arctic Spa. Yes the plumbing is exposed but just try to fix a leak deep in the spa while trying fit and work through the side panel opening and don't touch any other plumbing lines that are brittle from being exposed to the heat inside the cabinet. Cover lifters...ripped out from the wood skirting leaving a nasty set of holes at the corner of the spa and not easy to repair. I have scrapped more 10-15 year old Arctic Spas than any other brand...by far. 

I wish I could support and recommend a Canadian made/assembled product but I just can't recommend Arctic Spa. 25 years in the field as an independent service technician and beholden to no brand I have seen to many negatives with their product and it's longevity.
This is just my opinion based on my experiences others will have theirs.

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