Original > Hot Tub Forum

Master spa?

(1/3) > >>

Chadm:
Just wondering any thoughts on master spa Phelps series is it a good brand, good tub? Just wet tested cantabria liked it, but want to wet test a master spa and bullfrog see how they compare.

Tman122:
Not a lot of love for Master Spa in the hot tub industry. Deceptive sales practices, mediocre tub build. There is one guy here who loves his but he is a new owner.

d00nut:
Honestly, the dealer makes all the difference.  If you got a great dealer, that deals with Master Spa, I wouldn't really hesitate recommending them.  Their support is lackluster, but again, a good dealer can make your experience great.

Watkins support is great (Cantabria) you tested, but again, a lackluster dealer can really tarnish the experience.

That being said, I wouldn't ever consider carrying master spas on my floor due to the lack of support (warranty and customer service) and their sales tactics, but I don't have anything against the spa itself.

swilly1000:
I'm the guy on here that has a Master Spa Twilight Series 8.25 and I love it. Twilight Series is the second from top tier in Master's suite of tubs. The Michael Phelps line is the top tier.

I've had it in service for a year and a half so yes I'm relatively new but I have enough experience to tell you that I have a great dealer who's been very responsive the couple times I needed them. 

I'm not going to re-open the hotly debated discussion in this thread of why I think people are wrongly turned away from Master on this forum.  Search my posts and you will find no shortage of content on that topic.

The primary reason I love my tub is the jetting.  Very few of the crappy little jets and lots of the big high flow jets that are great for hydrotherapy.  The big foot blaster jets in the footwell  are awesome too. If hydrotherapy and strong jetting are important to you, then you fo' shizzle owe it to yourself to give Master a try.

I'm doing a drain and refill this weekend.  This is the third time I've done it. I use Spa Marvel in my tub.  Yesterday I removed the filters, tossed in a bottle of the plumbing cleanser, ran the jets on high for an hour and a half and then let the water circulate for 24 hours.  Today I'm draining, cleaning, refilling and rotating in my deep cleaned other set of filters.

I'm pretty good (but not perfect) about keeping the water balanced and my filters clean and well maintained, so I was a little surprised but not shocked to see all the gunk in my water when I checked in yesterday after 8 hours of the cleanser doing it's thing.

Can't wait to finish the job today and get back in there tomorrow to let those rejuvenated jets come correct with their superior fire power.

Keep researching Master.  Above all go for a wet test in a Twilight Series or Michael Phelps tub and form your own opinion. It's worth the test drive!!

d00nut:

--- Quote from: swilly1000 on May 03, 2020, 05:59:16 am ---I've had it in service for a year and a half so yes I'm relatively new but I have enough experience to tell you that I have a great dealer who's been very responsive the couple times I needed them. 

--- End quote ---

My point exactly!  A dealer makes all the difference  :)

Navigation

[0] Message Index

[#] Next page