Original > Hot Tub Forum
Marquis Epic and Hot Springs Envoy pricing question ...also Micro Silk
castletonia:
No electrical box. Only Hot Spring and Caldera provide them with the spa.
Sludge Factory:
--- Quote from: castletonia on March 11, 2020, 11:02:18 am ---No electrical box. Only Hot Spring and Caldera provide them with the spa.
--- End quote ---
Thank you.
MarKee:
That’s really low pricing on the Epic. It’s a great tub. Most dealers don’t hook up or fill up the hot tub. 45 miles doesn’t seem like that far away, surely they couldn’t charge much for a travel fee.
ratchett:
--- Quote from: MarKee on March 12, 2020, 12:33:27 am ---Most dealers don’t hook up or fill up the hot tub. 45 miles doesn’t seem like that far away, surely they couldn’t charge much for a travel fee.
--- End quote ---
I think this varies greatly by state depending on the laws. In my state most every dealer offered delivery/install/setup as part of the deal. My dealer even did the electrical hookup (which is apparently illegal in some other states unless they're a certified electrician). My dealer's techs setup the tub, hooked up the electrical, filled it up and then went through every page of the manual with me as well as review their recommended maintenance routine. Honestly it was the most white-glove vip experience I've ever had purchasing an appliance haha.
Spatech_tuo:
You probably should just expect a $100 travel fee for warranty work, 45 miles isn't exactly close so they'll probably charge that full amount but its not too far to be an issue. I'd only really worry about times when the spa is down and you're in a freezing situation if you live in such an area. Just discuss that and try to get answers in writing if they make any specific promises. I might try to get them to waive the travel fee for maybe the first 6 months or something and see if they bite. If in the end you think you're getting a really good deal then just mentally accept that some of that savings is allocated for future travel fees.
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