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What did everyone pay for a new spa? Trying to get an idea.

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ratchett:

--- Quote from: Z28racer1 on January 24, 2020, 04:59:39 pm ---Here’s a curve ball I stoped in Akron yesterday and a dealer who has gotten rid of Caldera line offered me a wet floor model Utopia Niagara loaded bells and whistles that has been emptied in another location for 6,995.00 cash with stairs and cover delivered.But not installed. They are not going to be a dealers for Caldera anymore and any warranty would have to go through the manufacturer. I have a caldera dealer 15 miles from my house it’s how I got the quote on palatino. What do you guys think? It sounds like a good deal but also sounds like a headache in the long run..

--- End quote ---

That sounds awesome, but I gotta start asking about the warranty.  I HIGHLY doubt your nearest caldera dealer will truly honor a warranty for a tub sold by another dealer.  I kinda think they'll try to screw you by letting Caldera cover any warranty parts and you'll have to pay for labor from the other dealer.

As awesome as that sounds for a Utopia class spa, I'd go into it assuming warranty service would be less than stellar because you won't be getting it from the vendor you bought from.  Of course I'm just a small business owner myself, I could be full of crap.  I would certainly contact the caldera dealer and ask them how they would handle warranty service for a spa bought from another dealer - they would likely charge you call out fees at a bare minimum

Z28racer1:
I contacted the dealer closest to me they told me that I would have to contact Caldera Directly and they would 3rd party out a service for the work to the tub whether it be them or be someone else but I would have to pay the premium for the call out and service hours. But caldera would cover the parts because it is their warranty. So that’s the conundrum on that issue. Basically the way I see it is
: here’s what we got basically on the this it’s a 14k tub for 7k no dealer support other then delivery it comes with all the options and the stairs and cover. Any warranty work will have to be provided by caldera the company themselves which would be 3rd party from talking to the caldera dealer near me. Plus it was a wet model floor display. Should I call and get the serial number ?

Hottubguy:
If you get serial number at least you will see how long he’s had it for. If the tub is 4-5 years old probably not worth it. If he had it for a year sounds like a good deal.

Z28racer1:
Update spa was sold yesterday. :(

Hottubguy:
So then I guess to get back to your original post do you know which cover lift and which step the Palatino (and tempo for that matter as they are basically the exact same spa) come with?  Price is very good one either of those tubs.  On the Hollywood assuming it's not the elite version?  What color combo, options and which step and cover lifter were they including on that one?  That price is good as well and could be very good depending on options.  I sell both Caldera and Marquis.

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