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HL/OH Codes -- Hot Tub Overheating?

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Tman122:

--- Quote from: CanadianSpaTech on February 19, 2021, 09:19:08 am ---Free Visit/discount...WHY? If the spas was working as it should while he was there how do you fix a problem that isn't there? Not his fault. You can test everything and not find an issue. He spent his time testing, driving to and from. If the problem isn't present and you can't replicate the issue while he is there that's not his fault. Call him when the issue is present so he has a chance to diagnose the problem. JMO

--- End quote ---

I would of come back at little to no cost. But I was a more receptive tech than most and made my own rules.

CanadianSpaTech:
I do as well most of the time... my point is that it should not be expected or the tech be blamed for not finding issue when the spa is running perfectly while he was there.

Tman122:

--- Quote from: CanadianSpaTech on February 19, 2021, 06:34:01 pm ---I do as well most of the time... my point is that it should not be expected or the tech be blamed for not finding issue when the spa is running perfectly while he was there.

--- End quote ---

I'm not putting any blame. A guy hires me to fix his tub/plumbing and I can't solve his problem I come back and go the extra mile for less cost for my labor and I fix the problem.

Jaycera:
Hi all,

No worries on the tech -- they were actually very kind and lenient with what their typical fee structure would have been and I plan on using them again because of that. Needless to say, I'm not sure how to properly plan an appointment and be sure that the issue is happening simultaneously. For example, the problem hasn't actually happened again in the last 4 or so days, yet prior to that it was happening almost every day. For the past few days the tub has stayed at the 102F setting and the filter cycles kick on and off properly as they should. Prior to that, I'd often find it "running" in the morning to be accompanied by HL/OH codes and a very high temperature reading when resetting the GFI plug (that was the only way I could turn off the filter/heater temporarily).

Just in case any of this additional context helps to diagnose whether it is the relay or a sensor, either way it is certainly sporadic and hard to replicate on demand for a tech's visit.

Thanks again everyone.

Sav:
Hi - I'm having the same problem.  Did you find out what the issue was?  Thanks!

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