Do corners on your 2023 A Series Bullfrog COVER have 8” radius? & are 2” SHORT!

[Davekro]

1)Are your 2023 A Series Bullfrog Branded covers short on the corners so that the skirt is spread at the corner, exposing the acrylic the same way as my posted pictures?

2)** I just noticed that the X6L has the same 7’4” x 6’8” dimensions, and the pics on the Bullfrog website show that the X6L’s corners have a much larger 8” radius than the A6L’s 4” radius corners. If Bullfrog uses one cover for both the A & X Series, the more expensive A Series gets a poor fit at the corners. / What the ?

3)Do all Bullfrog brand covers for the 2023 A Series fit this way? It seems like an extremely obvious design error, unless Bullfrog  just want to have one less cover to stock and make the more expensive A Series hot tub have an ill design fit on their covers. In 2022, all A Series Spas had 8” radius corners. The new 2023 A series design changed to 4” radius corners… But Bullfrog didn’t revise the 2023 A Series COVERS to match the newly designed tubs???


4)Is there only one cover for A series and X Series 2023 Bullfrog hot tubs, and that has the larger 8” radius? Bullfrog has a page showing the cover dimensions for 2023 to present and 2013 – 2022 and prior years. But I have noticed discrepancies between their website and the 2023 brochure, so I don’t put much stock in their spec saying that for 2023 all X & A Series covers have a 4” radius, especially when the cover I got with my A6L Series Select (mfg’d Oct. 2023) came with a cover with 8” radiuses!


This has bugged me for the two months I have had the tub, but my dealer is brand new -and- never returns calls, so I had not yet wasted my time asking him. I just received my Covermate Zero cover lifter, which I ordered myself, after not receiving it from my dealer after waiting for two months. The new Zero model requires drilling holes into the cover, so I want to be sure mine is not an anomaly, that this is the way ALL 2023 Bullfrog branded A Series covers are made, before I poke holes in my cover and would have a very hard time trying to swap it for another cover (if there is a 4” radius cover at all. /)
** After researching for this post, I just DID email my dealer with pics to see there IS a 4” radius cover and if he gave me the wrong cover.

On my 2023 A6L Select (310 Gal.) Bullfrog hot tub, the Bullfrog brand cover that I was given has a 8" radius at the corners. The radius of the corners of the hot tub are 4". This causes the cover’s corners to be short of the hot tubs actual acrylic shell’s corners by 2” at each corner.  In the attached pictures, the outer edges on all four of the Bullfrog cover’s sides, are aligned evenly with the edges of the hot tub. The length and width are even with the long (7'4") and shorter (6'8") spa dimensions.

Thanks for any feedback. I don't trust my dealer's response, if he even gives me one.

Cover LR corner by Dave Kroske, on Flickr

Cover LF corner by Dave Kroske, on Flickr

Cover RF corner by Dave Kroske, on Flickr

Cover RR corner by Dave Kroske, on Flickr

A6L with 4" Radius corners:
A6L Image by Dave Kroske, on Flickr

X6L with 8" Radius corners:
X6L Image by Dave Kroske, on Flickr

[cranbiz]

Why not go straight to Bullfrog?

Bullfrog Spas Contact Information
7017 West 11800 South, Herriman, UT 84096, United States of America
Customer Support: +1 (801) 307-3676

Didn't you buy a floor model/demo unit? If so, the dealer is probably responsible for the wrong cover being included. If it's a new order from Bullfrog, I would call them then get with your dealer with their response.