Original > Hot Tub Forum

2019 Calddra Niagara Orange Light Blinking

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Steph135:
Hello,

I have been a lurker, as we were searching for a hot tub. We did our wet tests, and fell in love with the Caldera Niagara, which was way over our original budget, but decided this is something we have been wanting for many years, so we were going to go with our favorite.

Fast forward, and our hot tub was delivered yesterday, our electrician came out, hooked everything up, the hot tub was filled, and the jets worked, and we thought the heater was working. We left to have dinner, came home, and the orange light was flashing telling us the temperature sensor is off.  Does anyone have any ideas as to what might be the issue?  We tried turning the power off and on again, and it's still not heating. I also thinking maybe an airlock issue.  We have just the jets running now, and my husband was going to try turning the breaker off again. We also have a call in to our dealer, but I was wondering if anyone had any advice?  Super bummed.

Hottubguy:
Are the power and ready lights flashing as well?  If you put your hand over where the circulation pump jet is do you feel water coming out?

castletonia:
Is this running saltwater and if so, has the salt been added?

Steph135:
Thanks for the replies.  We contacted our dealer, and we sorted out the blinking orange light, and then there were no lights, and he suggested we had a wire in the wrong place.  It turns out our electrician put one wire in the wrong place, and we had no heat.  I am glad it was human error rather than a faulty tub, but I am also rather disturbed that it was the electrician's error.

castletonia:
Electrician’s make mistakes more often than not.

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