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Tman122:

--- Quote from: Jacuzzi Jim on April 06, 2019, 09:28:07 am --- Cal spa's were a nightmare for us.   They were one of the worst companies I ever dealt with.

--- End quote ---

The second most powerful tub I owned was a Cal spa. Took the double pump out and plumbed in a couple used in stock 56 frame 4 HP pumps, awesome.

Spatech_tuo:

--- Quote from: Jacuzzi Jim on April 06, 2019, 09:28:07 am --- Cal spa's were a nightmare for us.   They were one of the worst companies I ever dealt with.

--- End quote ---

A friend of mine brought Cal into his store. I stopped by about 2 months after when he showed me his floor models and raved that they fit well in his plan "great price points and specs, look at this and this ... it's a great option on the floor as a 2nd brand". I then innocently asked "how have the deliveries gone so far" and without blinking or he said "so far every one has leak after install but I need it for people who buy based on bling and price points, I'm living with it". That lasted less than a year.

Sam:



--- Quote from: swilly1000 on April 06, 2019, 05:55:06 am ---Point taken however how many end users do you find posting bad reviews about Master?  The only end user reviews I see about the company are glowing.

--- End quote ---

You didn't look very hard then.  On this very site there are quite few user reviews under the review section that are 1 star.  Their BBB page has more complaints than the manufacturers commonly recommended on here.  They do have a lot of good reviews on consumer affairs which has the first 3 google results when you search, but dig a little deeper and consumer affairs is not a trusted review site.  It's a paid reputation management service. 

https://www.truthinadvertising.org/consumer-affairs-com/

Funny that the 2 brands most commonly referred to as being shady on here (cal spas and master) have great consumer affairs reviews.  Turns out, they pay a lot of money to hide from their reputation. 

I hate to keep beating a dead horse, but they really aren't as good all around as many other brands and they most definitely are not as well insulated or efficient as the top tier brands.  Their water treatment system is just not as good as other options.  Their cabinets are cheap and flimsy.  And as we've beaten into the ground they are shady.  There are much worse options out there but, having sold them in the past I am confident in my opinion that they just don't stack up to most of the other manufacturers I have worked with in numerous ways.

swilly1000:

--- Quote from: Sam on April 07, 2019, 05:29:21 pm ---


--- Quote from: swilly1000 on April 06, 2019, 05:55:06 am ---Point taken however how many end users do you find posting bad reviews about Master?  The only end user reviews I see about the company are glowing.

--- End quote ---

You didn't look very hard then.  On this very site there are quite few user reviews under the review section that are 1 star.  Their BBB page has more complaints than the manufacturers commonly recommended on here.  They do have a lot of good reviews on consumer affairs which has the first 3 google results when you search, but dig a little deeper and consumer affairs is not a trusted review site.  It's a paid reputation management service. 

https://www.truthinadvertising.org/consumer-affairs-com/

Funny that the 2 brands most commonly referred to as being shady on here (cal spas and master) have great consumer affairs reviews.  Turns out, they pay a lot of money to hide from their reputation. 

I hate to keep beating a dead horse, but they really aren't as good all around as many other brands and they most definitely are not as well insulated or efficient as the top tier brands.  Their water treatment system is just not as good as other options.  Their cabinets are cheap and flimsy.  And as we've beaten into the ground they are shady.  There are much worse options out there but, having sold them in the past I am confident in my opinion that they just don't stack up to most of the other manufacturers I have worked with in numerous ways.

--- End quote ---

The reviews on this board are all at least 6 years old and there aren't 12 of them I think.  Plus which they are split between awesome and s**t.  Take that with a grain of salt.

Other links please.

Spatech_tuo:

--- Quote from: swilly1000 on April 07, 2019, 10:06:29 pm ---
--- Quote from: Sam on April 07, 2019, 05:29:21 pm ---


--- Quote from: swilly1000 on April 06, 2019, 05:55:06 am ---Point taken however how many end users do you find posting bad reviews about Master?  The only end user reviews I see about the company are glowing.

--- End quote ---

You didn't look very hard then.  On this very site there are quite few user reviews under the review section that are 1 star.  Their BBB page has more complaints than the manufacturers commonly recommended on here.  They do have a lot of good reviews on consumer affairs which has the first 3 google results when you search, but dig a little deeper and consumer affairs is not a trusted review site.  It's a paid reputation management service. 

https://www.truthinadvertising.org/consumer-affairs-com/

Funny that the 2 brands most commonly referred to as being shady on here (cal spas and master) have great consumer affairs reviews.  Turns out, they pay a lot of money to hide from their reputation. 

I hate to keep beating a dead horse, but they really aren't as good all around as many other brands and they most definitely are not as well insulated or efficient as the top tier brands.  Their water treatment system is just not as good as other options.  Their cabinets are cheap and flimsy.  And as we've beaten into the ground they are shady.  There are much worse options out there but, having sold them in the past I am confident in my opinion that they just don't stack up to most of the other manufacturers I have worked with in numerous ways.

--- End quote ---

The reviews on this board are all at least 6 years old and there aren't 12 of them I think.  Plus which they are split between awesome and s**t.  Take that with a grain of salt.

Other links please.

--- End quote ---

They certainly should be taken with a grain of salt, same as your own, each is a sample of 1. One idea is to ignore the maybe the most flattering and least flattering and then draw somewhat of a feeling from what's left.

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