Original > Hot Tub Forum

Question for dealers and sales guys in general

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d00nut:
I honestly like most of all their other products... but their head is getting big without the track record to back it up with this particular product... it's making me look elsewhere for everything else... sad day

BullFrogSpasMN:
We signed up as the official dealer in Minnesota...last year I sold approx. 8-10 of them, had problems with 2 or 3 of them but they took care of us including a complete replacement...this year the brackets are much improved to expedite installation time which is nice and they improved the 'seam' of it which was the #1 failure point in cold weather states.  I personally like them, they aren't for your 'average' customer as price points are $2,000-$2,200 but that doesn't bother me at all as I don't have a problem building value and selling high end products...they look good, protect the spa with real locks and are very energy efficient...customers who see the value, will simply just buy it and since the competition doesn't have them they can be beneficial to closing that high end customer...just my .02 your mileage may vary

castletonia:
I did at my previous job from 2014-2017.  Probably only sold 15-20 total.  Didn't really have any issues, but also didn't have many people extremely interested either at $2k.  I can see BullFrogSpasMN point about selling the value, quality etc, but at the same time there is no long term outlook because they have only existed for 5-6 years. 

With my current employer (2 years) we don't offer them and honestly have no interest.  I really don't have many if any requests and my personal opinion is Leisure Concepts is so full of themselves with the product that it is a turn off to me.  My other issue is that hot tub manufacturer's, at least the ones I have dealt with, ship spas with covers.  No discount for not taking a cover.  I don't want cover's accumulating for years with the hopes of selling them or having customers expect a discount because they are not taking a regular cover.

TemptingDestiny:
I'm only in sales and not on the backside of the relationship with Leisure Concepts. However, we show quite a few on our showroom here and typically sell quite a few of them a month in just our location alone. I'm not sure how the warranty deal is- however I know as our company we are pretty quick to respond to any concerns or potential repairs, regardless. I currently only have the first quarter 2018 still on my floor so not sure how the revamped, lighter models are working. Waiting on the new product to arrive for 2019 tubs. I love them!

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