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Artesian South Seas 965L w/iFrog - ONE YEAR ANNIVERSARY

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guardrail22:
12 months in to this and my take is disappointment.

Chief frustration is the iFrog system. I have to run both the silver and chlorine cartridges on 6 and the chlorine lasts maybe 10-11 days and never completely empties. Spa runs 4 out of 12 hours in standard mode in winter and econ in summer. The fact that the chlorine can go to zero so quickly means pseudomonas is being removed for fourth time this weekend.

I have spoken to both King Technology and dealer and no one wants to take on the task of truly finding out why the chlorine always shows minimum free and 2-5 total. They claim its the water going in thru a charcoal filter; my position is something is in the spa since new. But when they look at the health dept well analysis they can spot whats doing it.

Beyond that the waterfall doesn't work right and never has. the frog tub had to be replaced to enable better water flow.

Just been a very high maintenance aggravating PITA. Finally found silver cartridges for $13 each if I buy 10 at a time, but that's $1 per day just for iFrog chlorine.

Hottubguy:

--- Quote from: guardrail22 on December 21, 2018, 10:36:32 am ---12 months in to this and my take is disappointment.

Chief frustration is the iFrog system. I have to run both the silver and chlorine cartridges on 6 and the chlorine lasts maybe 10-11 days and never completely empties. Spa runs 4 out of 12 hours in standard mode in winter and econ in summer. The fact that the chlorine can go to zero so quickly means pseudomonas is being removed for fourth time this weekend.

I have spoken to both King Technology and dealer and no one wants to take on the task of truly finding out why the chlorine always shows minimum free and 2-5 total. They claim its the water going in thru a charcoal filter; my position is something is in the spa since new. But when they look at the health dept well analysis they can spot whats doing it.

Beyond that the waterfall doesn't work right and never has. the frog tub had to be replaced to enable better water flow.

Just been a very high maintenance aggravating PITA. Finally found silver cartridges for $13 each if I buy 10 at a time, but that's $1 per day just for iFrog chlorine.

--- End quote ---

Have you ever had it tested for phosphates in the water?

Sam:
Yeah, this is certainly an anomaly.  That system has been fantastic for the vast majority of people that I have encountered.  I assume they asked you this but is your PH in the proper range?  This can have an effect.  Also, what type of bather load is the spa seeing?  I've found that very heavy bather loads require supplemental dichlor occasionally.  Maybe 3-4 tsp once or twice a week depending upon usage. 

BullFrogSpasMN:
I would think the waterfall would be a fairly simple fix? most of them are a single piece 'valve' that can be replaced.  As far as the FROG, just skip it, it isn't required to use in ANY hot tub, I don't even sell the things cause I constantly got the same complaints you have about them running out much quicker than advertised, expensive, cheaper online, etc. basically the juice 'wasn't worth the squeeze' to me so just look at an alternative standard bromine or chlorine system which you can keep at a very low level

castletonia:
Thats a big tub.  At 550 gallons, its close to the limit for what the frog system can handle.  As others have said, make sure the pH is in range and that the phosphates are not crazy high.  Both can cause the chlorine cartridge to dispense quickly.  6 is the proper setting for the mineral. 

I've sold Marquis and Caldera with the frog system and in my experience, a tub of that size you are probably not going to get more than 2 weeks out of a chlorine cartridge.  I do think 10-11 days is premature, but as BullFrogSpasMN said, move on to a different water care routine.  Also, what exactly is the issue with the waterfall? 

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