Original > Hot Tub Forum

Curious about LPI / Aqua Living / Dr Wellness

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Sam:
Every thing that company touches is garbage

BullFrogSpasMN:
bests words I can use to describe LPI is.....dumpster fire

Stay Far Away!

bachman:

Yikes !

This guy tends to think he always got 'taken' when buying things or paid too much.
Dislike thinking it but he may have jumped in with both feet on this huge big ticket expense.
I hope he beats the odds and has a good experience but that's all I can say. I won't share the bits of info, sites or sources I got along the way on brands associated with that company.

Sure wish I could have helped peruse things early on had he mentioned what he was looking into but I have no way of knowing if he would heed advice anyways. I think he has a slight stubborn streak as some who get sucked into big sales, discounts or Too good to be true promotions. Thanks for the scared straight info though.  ::)

bachman:
Still gathering info on the tub my friend got.
I might have it narrowed to a Tranquility series, Dr Wellness. He says 450 gallon, up to 7 people and I know he ordered a black shell because it came in wrong in October or early Nov. and was reordered.

I'll get to see it on a visit eventually so as of now, just filtering it by features and size to see what it might be. I've learned Catalina is part of LPI, maybe a better bet for a quality tub ? Not sure of Catalina but thought I read they seemed to have a pretty solid rep. Who knows if the promises to keep it that way are carried forward by LPI / Aqua Living outlets?

He's adding chemicals today so it must be full and ready to fire up. I sure hope he has a good experience getting it going. I'm not too certain there is strong customer help or support from what I read. My first contact into getting a spa sounded like someone would come over to see the location and yard and guide us in set up details. We never did go the new route so I'll never know if that level of expertise and help was trly available. I'm sure I'd have to been committed to a degree and not just browsing or window shopping though.


*Updated and corrected (Catalina)

Hottubguy:
Caldera is not part of LPI at all. They are owned by Watkins Wellness. Catalina got bought up by LPI in the last year. Didn’t see much in the way of there hot tubs but a couple guys I know dropped there swim Spas when they found out who bought them

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