Original > Hot Tub Forum
Big warning for Coyote spas and Artic spas
philipswe:
I want to make big warning for these spas since i think the quality is really poor and the customer service sucks.
I bought one of their bigger models called Coyote Cheftain (3500 Liters) and already after 6 years I have to throw it. It got like 40 bubbles in the shell which led to cracks and leaking. The warranty for the acryl is only 3 years but I really dont think it should leak out already.
Nothing but no in response from the company. My friends who bought Chinaspas has better quality and longer lifetime.
Really sad since this model should have been top model specialmade for the cold climate. THis time I will try a Chinaspa.
Spatech_tuo:
--- Quote from: philipswe on November 27, 2018, 03:42:35 am --- I want to make big warning for these spas since i think the quality is really poor and the customer service sucks.
I bought one of their bigger models called Coyote Cheftain (3500 Liters) and already after 6 years I have to throw it. It got like 40 bubbles in the shell which led to cracks and leaking. The warranty for the acryl is only 3 years but I really dont think it should leak out already.
Nothing but no in response from the company. My friends who bought Chinaspas has better quality and longer lifetime.
Really sad since this model should have been top model specialmade for the cold climate. THis time I will try a Chinaspa.
--- End quote ---
There is typically a difference between shell warranty for cosmetic issues vs actual leak issues where I suspect the warranty goes beyond 3 years. If you aren't getting a response from the dealer try to find a factory number.
castletonia:
The shell surface (acrylic) will have a different warranty that the fiberglass structure. If the acrylic blisters, or delaminates, I don't see how that would cause the tub to leak, since it should have no impact on the structural integrity of the shell. Climate likely has nothing to do with it. I've only seen 1-2 spas in 18 years where the shell developed blisters and none of them leaked. Both were also due to being left open when empty in direct sunlight.
I'm not an Arctic dealer of fan, but I still believe they are night and day better than a Chinese made spa. If your dealer is being unresponsive, contact Arctic directly.
wmccall:
It will be interesting to see if the O.P comes back, frequently when someone creates an account just to bad mouth one brand they don't. But I could be wrong. The author seems to be from Sweden and may work for a real estate company. FWIW.
castletonia:
--- Quote from: wmccall on November 27, 2018, 03:30:42 pm ---It will be interesting to see if the O.P comes back, frequently when someone creates an account just to bad mouth one brand they don't. But I could be wrong. The author seems to be from Sweden and may work for a real estate company. FWIW.
--- End quote ---
He posted the same thing in the other forum.
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