Original > Hot Tub Forum
Hot Spring Sold by Pioneer Pools Toronto Area Help.
bachman:
If he searches hits on his name, he'll soon see the mentions on forums and just might get the ego conditioning needed.... lol.
As with my 13 year old hand-me-down hot tub... it seems solid, looks great and aside from the new heater, may not have had any "bigger ticket" service needs or history. ($130 part and my 20 minutes time)
I got a few papers with it so I presume the owner tracked things pretty well including hand written notes in the o manual.
I had a few questions when it first landed and called Marquis once getting some answers and two other occasions emailing them on other things. All contact was addressed immediately and helpful insights offered. I simply got the attention I expect from any company that earns or deserves good marks.
If I were to guess, the only defense HTU might have in sending out a few digs about 'support' in a broad generational would be IF they (Marquis) don't have a huge number of brick n mortar stores/dealers in every major city. Even then, that doesn't define poor service or support in my book.
I read time and time again they have good market share and seem a respected name if not often recommended with a few other tier names to be considered by those "in the know".
Parts and service sound genuinely universal or easy to find so there isn't much for me to lose sleep over.
Seen a negative review on Master tubs on a site the other day and it was mostly a complaint that the electrical hook up costs and maint of the tub chemicals were way more than they were lead to believe. Maybe it was sales person glossing over a few things but I really had to laugh at someone who spends that kind of money doing zero homework or research on it. Too bad any brand takes a hit on a review for something like that.
It made me realize I'd still steer people to HTU for a good overview and just warn them to not take the branding info too much as gospel and at the very least, shop, compare or consider 3 - 5 brands other than CHRISHTUMASTER.
;D
south:
--- Quote ---If your not careful, you'll go from wanting a hot tub to Needing a hot tub !! lol
Been up and running since Oct 28th - loving it !!
--- End quote ---
Much funnier than I think originally intended, I LOL'd
Tman122:
--- Quote from: Roeboat on November 20, 2018, 04:33:02 pm ---half the buyers in North America come to me for advice before they buy a hot tub and my recommendation will affect where nearly a billion US dollars go this season
Really Chris?
--- End quote ---
I wish he would come here so I can chew him up and spit him out.
Spatech_tuo:
--- Quote from: swilly1000 on November 20, 2018, 05:06:52 pm ---
--- Quote from: Roeboat on November 20, 2018, 04:33:02 pm ---half the buyers in North America come to me for advice before they buy a hot tub and my recommendation will affect where nearly a billion US dollars go this season
Really Chris?
--- End quote ---
That's pretty rich all right. Kinda hard to defend that one.
--- End quote ---
Its all indefensible if its an unbiased opinion you're looking for rather than a veiled marketing ploy.
His videos are the equivalent of Ronald Popeil on one of his infomercials telling us about his latest "revolutionary" product (no offense intended to Ron of course)!
Roeboat:
Two takeaways from Chris's website info.
Proprietary controls. Don't buy a spa without Balboa/Gecko controls. From my research, all of the top spa manufactures by volume use proprietary controls including Hot Springs, Caldera, Jacuzzi, Arctic, D-1, Sundance ect. Discounting the worlds best hot tub manufacture's is not sound purchasing advise.
Circulation pump is a waste of money. If you have a Ozone generator, I am sure it will be more effective with one. I was specifically looking for a spa with cir pump and ozonator. (bromine)
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version