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New hot tub has slow leak....Help!

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bud16415:
Sometimes a little water gets splashed out, or getting in and out water drips off.

If the level doesn’t drop I don’t think I would get real worried. Now if you don’t use the tub for a week and there is a trickle on the floor then you might have a pinhole someplace. 

kays65:

--- Quote from: bud16415 on October 24, 2018, 02:38:21 pm ---Sometimes a little water gets splashed out, or getting in and out water drips off.

If the level doesn’t drop I don’t think I would get real worried. Now if you don’t use the tub for a week and there is a trickle on the floor then you might have a pinhole someplace.

--- End quote ---

Thanks for replying.  I wondered at first if it is from the cover when opening.  It is always there, and not on the side we get in and out of the tub.  It has been trickling from under it in 3 places.  When I wipe it away I can see more coming.  The level has gone down not quite a quarter inch.  That being said we have been in it once during that time.

bud16415:
That amount is normal. All that steam you see on a cool night is water leaving the tub. When I open my cover the bottom of the cover is wet and I’m sure that drains down when it is open.

On the other hand if you have the tub closed and you dry up the water and then later you see more it is not coming out of the top of the tub.

I take it you didn’t buy this from a hot tub dealer? So whoever you bought it from is saying call the manufacture? That’s what is causing the run around with saying measure the water depth.

You may have to live with it for a while or call a local hot tub service and pay them to come out and check it out. 

With our tub we would most likely never even notice that water as its always wet around the tub and we add an inch or two of water here and there when it looks low. Our tub is a 6 person but we fill it for 2 people and when we get 4 or more water is getting splashed out.

castletonia:
Where did you purchase the hot tub from?  If it is only a month old, you should be able to get a service tech out from the retailer who sold it and have them figure out whats going on.

kays65:
I bought he hot tub through Wayfair. I am waiting on a tech to call me back and they may send someone to look at it. Wayfair has assured me I can call them if I have any trouble. I guess not knowing much about them,  I just wanted to be sure I was justified. I love the hot tub otherwise it’s roomy, the jets are strong and it feels great. So hopefully I can get a good resolution. I thought it was weird that it didn’t leak when we first had it.

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