Original > Hot Tub Forum

Artesian or Hot Spring w/a Splash and a Twist

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Spatech_tuo:

--- Quote from: canigetahottub on September 25, 2018, 08:03:17 am ---re: doonut: Thank you for your post. There were several moments during our local dealer visit that caused concern and doubt, hence this post. It's understood that the warranty does not follow ownership changes and the closest dealership is 2 hours away. Being a hot tub newbie and not knowing hot tubs to any extent, the warranty/service factors are a concern. We will need support in the early days of ownership. Any service would likely be handled by a non-Artesian dealer. We'd expect asking for support when they have no relationship to the tub would be expected to be strained until repairs where needed. That may sound unreasonable, yet understandable. In the end, this all comes down to gambling the $4k with hopes that all will work out. If it wasn't a 6-month old tub, we would not be taking that gamble.

--- End quote ---

Some people feel ok about being their own service person in a case like this and others feel "I have a regular job, I don't want to train to be a hot tub service tech I just want to own the hot tub". If you're the latter that's perfectly understandable. If there was a local dealer that would help a lot.

I can almost guarantee that owner wants no part of taking the tub with them and would probably counter to the point where you'd feel better about hiring someone as needed for service. I'd play hardball and say "no thanks it doesn't add up for me at that price" and wait for a counter or suggest you counter (like $3k) and if they don't then I'd suggest you look at new.

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