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Buyer needs advice second phase

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Hottubguy:

--- Quote from: Cuddlebug on September 07, 2018, 09:07:46 am ---Master seems has four layer foam insulation the big therapy jets especially the 2 foot blasters,a 2.5# 5 to 3" tapered cover, that no other spas at the 8000 price pointf offer.really like marquis celebrity elite but no bench model and mostly small jets and no real foot jets same with artesian.would have to step up to island elite line or marquis signature line to get foot blasters and we'll over 10000 for both. Other tubs such as hot springs,sundance/jaccuzzi, all over priced with proprietary parts. Same with marquis vector

--- End quote ---

There covers that come standard are 6/4 1lb foam. They insulate the same way as Marquis. It’s not 4 layers. It’s 1/2 lb icynene. Works good but not 4 layers. $8,000 for a twilight?  You are confusing overpriced with a reputation for building quality tubs that are built to last. I’m sure where you are getting your information from. Just remember that Mr Wheatley is a Master dealer so his site feeds you information he wants you to hear.

castletonia:

--- Quote from: Cuddlebug on September 07, 2018, 03:54:02 pm ---Yes I have wet tested jaccuzzi,marquis,bullfrog,Caldera,artesian and hot springs.did not see or feel any jetting that was impressive enough to justify prices.bullfrog was good but no feet jets and to replacing spa packs is expensive. Marquis and artesian were also good but not 10 to 12k good.haven't found anything inferior about a master spa compared to the others mentioned. I have read negative posts and reviews of master spas but also have read negative views and posts about every brand I have mentioned. I beleive if spa is well built with good parts that can be easily accessed from anywhere vs a spa that can only use their parts and are not as well built then to purchase would be asanine. Why do these companies build spas with proprietary parts in the first place? It isn't for the consumers benefit and that right there tells me their bottom line is their main concern not quality or customer servic. I have  read many posts and reviews from many dealers who seem to genuinely care about their product and customer service and can't understand why some others would carry a product with inferior build,jetting,insulation and parts except to screw consumer for money. And maybe posting negative reviews and comments about companies that put money into spa and don't use proprietary parts which ultimately screws consumer.

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Proprietary parts are used for a reason.  When the manufacturer controls the parts that go into their spa, then they control the quality.  And if we want to complain about proprietary, try finding Master Spas filters.  Those EcoPur filters can only be sold by an authorized Master Spas retailer or service station. 

We can agree to disagree then regarding therapy.  Having sat in over 80 hot tubs in my life, I can personally tell the difference from what I consider a premium brand compared to a non-premium.  A Marquis Signature series, Caldera Utopia, Hot Spring Highlife all to me feel much better than any Dynasty, Cal Spa, or Maax I ever sat in.  I have never been in a Twilight, but was underwhelmed in the two Legend Series Masters I had been in.  To each their own.

You seem very set in your opinion and while I really disagree with most of your points, I hope you have good luck with your Master Spa and that your expectations are met.

d00nut:

--- Quote from: Cuddlebug on September 07, 2018, 03:54:02 pm --- Why do these companies build spas with proprietary parts in the first place?

--- End quote ---

It's for better business.  Innovation.  Capitalism.  Why doesn't Ford share all their patents and tech with Chevy?  Why doesn't Apple share all theirs with Samsung? 

This is a bad argument against people who innovate.  If you take away reasons to innovate, then you get stagnation... which results nothing good.  We'd still have suitcases for cell phones and cars with crash test guaranteed to kill you.

It's not like parts aren't readily available either.  Just because I sell Hot Spring or Bullfrog... you don't necessarily need to buy the part through me.  You could find only about a billion different retailers for whatever part you need.

Great example:  A Balboa control board can can cost anywhere for $200 to $650.  A Hot Spring can cost anywhere from $250 to $500.  What is the difference?  Reliability?  The same I'd argue.

Don't think the parts are inaccessible.  They are anything but that.

Master Spas is a pretty good hot tub (IMHO) but the company sucks.  There are a lot of other hot tub companies I would choose to represent rather than those guys.  But if you like little support and high pressure sales... go for it!   ;)

Cuddlebug:
I have visited Mr wheatleys site and found it very interesting I also have visited others as well but do not put too much faith in them because of companies that post their own comments, same as trying to sell something on craigslist and get flooded by people wanting to sell it for you. I have had a connection to the pool and spa industry in one way or the other for 30 years. I have done my own research ie wentry to every local dealers in area and wet tested the ones I like. I also experienced every shady tactic that one expects from a used car salesman. HeaRd every argument about quality,craftsmanship,history,innovation and whatever else these salesman could regurgitate from the seminars from the manufacturer they could remember. Which surprisingly is not much.I also saw some real pretty tubs with all the bells and whistles that one could wantfor whatever dealer wanted to charge. Seems to me in my humble opinion that it comes down to build,components,insulation,quality and warranty. I thought that artesian,marquis bullfrog and coast at the top. I try to buy local and have read all the horror stories of master and dealer,even watched the video and it's scary stuff.it still doesn't seem to be a bad tub. That said your right it's my choice and I hope I choosee well. I do want to thank everyone for input,advice,suggestion and genuine concern for someone to get the best and not get hosed! Over an d Out

d00nut:

--- Quote from: Cuddlebug on September 08, 2018, 12:51:28 am ---I have visited Mr wheatleys site and found it very interesting

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Make no mistake.  He is a great marketer for Master Spas. 

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