Original > Hot Tub Forum
Another Newbie, Another question. Something a bit different - water changes?
bachman:
--- Quote from: swilly1000 on October 30, 2018, 05:32:00 am ---If it wasn't for HTU I might still be looking around and wondering what is the best tub. What struck me though even on Chris' site is that although there is lots of info about marketing spin vs good quality build, there still isn't a real lot about price
Until manufacturers and dealers get past this resistance to price disclosure, consumers will perceive them as (to borrow Michael Russell's word) greasy.
--- End quote ---
He's right smack in the industry or sales, self promotion so I'm not surprised he isn't trying to reason or explain the variation of marketing by others or speaking unfavorably of manufacturer policy on MSRP guidelines. Reputable or fair-minded dealers have to compete with some shady others and I understand they all have their own way of trying to cut through the fog but what works for customer A doesn't' always work for customer B. There are plenty of customers who are as shady and narrow minded as some dealers or salespeople out there so it's not all Cookie Cutter simple.
In some sales areas like cars, appliances , electronics etc... manufactures have some say or control on how their product is represented. If enforced, some stores lose the name brands that had a higher tier of expectations or professionalism. Maybe this isn't happening in Hot Tub sales -- a huge ticket item that deserves to be professionally represented.
I found his information pretty helpful and believe if shoppers read between the lines some and once armed with information, they can vette to some degree as apropos. If one truly lets the "greaseball", high pressure circus clown be their go-to person on sales and service in the process of spending thousands or ten of thousands of dollars, they let it happen.
Too bad stores can't just sell off dealer invoice showing cost and have it a "Cost Plus" basis as car and suv or trucks were doing starting in the early 1990's. If a customer won't allow a store to sell and make a fair or reasonable profit, let them walk down the block to the gorilla suit sidewalk dancers.
In 20 years of sales/ marketing, the only foundation I found that worked well was; Deliver more than you promise, represent quality you don't have to apologize for, and back up everything you say or have with facts or customer testimony. Some customers or business is okay to let walk away.
Michael Russell:
Well my Tub is in.. Its about 1 week ahead of Schedule. I was told 4 weeks to the warehouse and about another week to me. They made it to my house in 3.5 weeks....
Hydro and filled last night. I have hit 95 over night and trying to figure out chemicals now. sooo much fun ;-)
Thanks for all the help gents!
Roeboat:
Congrats, you got it fast. You are going to love it.
Michael Russell:
I did run into one issue with Hydro. The conduit did not line up with hole provided from the far corner I planned to come in. Because the cover lifter was already on I could not fully remove the panel to see if I could adjust the conduit. I was running Tek cable though so I just ran along the side of the tub to the corner closest to the termination points and in that corner instead. I talked to the dealer today. He is going to have service guy stop by to have a look to see if its a user error or a build error. Really not concerned about it. The Tek is run between the house and the tub and not an area anyone should be anyways. Even if we can adjust the conduit I will probably leave the tek where it is.. It would be a couple hours work to pull it out, restrip the tek to the new length and pull it through again.
Chemicals I am still finding a balance... The analyst in me really wants to get a good water test kit.. The lazy guy in me wants to live with the test strips provided... I am going to try and bear with the strips and see what I run into.. The dealer is a 40 minute drive from the house so free water tests there are not an option to often. There is a couple stores in town though. Will just need to figure out what chems they sell and how they compare.
I was leaning towards going with Spa Marvel.. At this time I am happy without. If I find balance an issue I may try it.
Last note. I filled the tub with my unfiltered well water. I totally forgot to put the inline filters I bought on the hose. I ended up with some orange staining around the edge of the tub (ring around the tub). It rubbed off by hand. Dealer through in some mineral/scale stuff to help clear it out. Filters were also pretty orange. So I pulled them out to wash and put in some new ones..
Probably over kill!
thanks all,
Mike
swilly1000:
I read some stories and watched a lot of videos about the conduit not lining up with the right spot on the underside of the tub and overkilled my planning on that as a result. When the conduit was being trenched in I noticed the electrician was off by six inches and had him move it. That was stressful because I didn't want to take the effort to run it underneath only to find out we missed the mark. It worked fine but I did stress that one.
I've been using test strips and they are fine. I had some cloudy water and a ring around the tub one time (from an overly scented soap I used for a day when I ran out of Ivory) but I fixed it with some choriaid. I went to a local chemical supply place (not the dealer) when my alkalinity and ph were low, got some alkalinity increaser and quickly got the water back in balance. They ran a water test and gave me the detailed report on the water which greatly supplements and confirms the test strips. By all means go to the guys in town rather than a long drive to the dealer.
I'm using Spa Marvel and bought a one year supply from HTU in appreciation of the great info I got there. Only a month in so far so time will tell on that but so far so good.
This week I ordered a second set of filters to rotate in when I do the overnight clean so I don't have to shut down the tub. I'm told that it's a good idea to let them dry out fully after the deep clean which should prolong their lives.
I used the x10 filter when filling the tub. Can you use a sequestering agent to make up for not using the filter?
Most of all......HOW DO YOU LIKE THE PERFORMANCE??????
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