Original > Hot Tub Forum
Another Newbie, Another question. Something a bit different - water changes?
Michael Russell:
It is a special order. I am told 4 weeks. That said we are only a couple hours from their Canadian Warehouse... They could put me in a Midnight canyon colour today, but family took the reins and said they want the silver/white...
Whats your traditional lead time this this time of year?
Hottubguy:
I’m going on about 7 weeks for the last order I placed. Sucks because I like selling the product but for me it’s easier to sell the other brand I carry because I know I can get them in 3 1/2- 4 weeks. Guess it just means they have a high demand on their product. Sounds like your dealer is grabbing tubs out of the stock up in Canada
MarKee:
Congrats Michael Russell, that’s a great tub. My favorite spot in the Epic is sitting in the flootwell and getting the geyser jets on the lower and mid/upper back.
I would prepare for the possibility of a little bit longer lead time like hottubguy said, although they might arrive faster to Canadian dealers. The Marquis factory is very busy.
Enjoy the tub!
Michael Russell:
Hoping it is not much longer. Time will tell though. The midnight canyon was being offered by marquis was actually assigned to another customer who does not need it until mid November. They were willing to give me that one and bring in another tub to replace it for them.
I will question the dealer next time we talk and ask if he is being optimistic or realistic.
swilly1000:
I ordered my tub on July 20th, the dealer quoted eight weeks and it took just over 10 weeks. They are made to order I'm guessing. That didn't matter though as I got the one I wanted.
That extra two weeks is diddly in comparison to the many years I will enjoy it.
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