Original > Hot Tub Forum

Buying a Hot Tub is such a drag - why?

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glancyoaks:
Yes, I did look at the Promise. In fact, this is what the dealer had filled. It only has one hot zone - at your feet. I actually don't mind climbing down there to get my lower back = this is what I have been doing with my Hot Springs Sovereign for over 10 years now. I was just hoping that if I spend this much money, I might be able to get what I want. But, I hear you! Thanks, Art

Sam:
I personally would refuse to buy from a company that won't answer questions over email.  That's just absurd.  There are a lot of crappy dealers in this industry and they give us good ones a bad name.  There are other good spas out there so I suggest moving on. 

glancyoaks:
Thank you for that Sam. I've been trying to determine if it was me or them. They talked about being in business for 30 years. I looked at Yelp and notify that while there are money positive reviews, the negative reviews pretty much all mirrored my experience.

wmccall:

--- Quote from: glancyoaks on July 17, 2018, 08:36:44 pm --- First I email him and receive a rude reply. Later he told me he thought I was someone else who wasted his time.

--- End quote ---

I had the same thing happen to me regarding email when I first bought in 2003. I would assume people are more use to email these days!    But that was a Master Spa Dealer, back when we had a local dealer, maybe he knew his days were numbered.

drprwnap:
Be careful with Marquis. As a former Epic owner, they are quite expensive to repair. I chose to sell mine when I needed a new board. This would be the THIRD board in 14 years. The first replacement board came after 7 years.  So, a new board every 7 years?!? At the cost of $585 plus installation, I was angry, especially since you can't buy this part online. I did like the tub, just too expensive to keep running.

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