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Hot tub pump tripping GFCI

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Sam:
If it's a 2016 spa isn't still under warranty?

Botswana:
No, its not. about 2 or 3 months out of it.  Had the primary pump replaced under warranty while it was happening in hopes that it would fix it as it was visibly leaking.  It lasted for a few weeks then tripped, so he came back and actually that visit itself was not under warranty (but they didn't charge) and he tried to do more troubleshooting but everything was working perfectly.  It's impossible to replicate, so its damn near impossible to troubleshoot.

Like I said, I guess I just wait a few more weeks and see if it trips again on a day where there is no power outages/bad storms

Sam:
It certainly sounds like pump 2.  I bet if you ask nicely they will hook you up.  I know that if I have a customer who's a month or 2 out of warranty we can get authorization from the factory to cover things.  Caldera is a good company and I bet they'd do it.  If the dealer won't, call the factory direct.  Maybe you can just get them to send you a pump and you swap it yourself. 

Botswana:
its been well over a month since they've been here.  I am just thankful they didnt bill me for the last trip that was unknowingly out of warranty.  I think there still needs to be some time before proving its pump 2 since I cant tell if the last trip was due to power outage or not..at that time itll be three + months out of warranty.  At this point, i dont even care about the cost (i can install the pump myself), i just want to know what the problem is and fix it.

SerjicalStrike:

--- Quote from: gmdodt on May 17, 2018, 03:36:38 pm ---No, its not. about 2 or 3 months out of it.  Had the primary pump replaced under warranty while it was happening in hopes that it would fix it as it was visibly leaking.  It lasted for a few weeks then tripped, so he came back and actually that visit itself was not under warranty (but they didn't charge) and he tried to do more troubleshooting but everything was working perfectly.

--- End quote ---

If he replaced the pump and that didn't fix it, then your problem that was reported while under warranty should still be under warranty.  I'm sure they could talk to the manufacturer and explain the situation. 

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