Original > Hot Tub Forum
Master Spa Twilight 8.2 Pricing
d00nut:
--- Quote from: swilly1000 on November 01, 2018, 11:07:54 am ---Call me selfish, but I don't care about their sales tactics.
--- End quote ---
You're selfish.
But seriously. My biggest issue with Master is their sales tactics. Why?
This industry is insanely confusing for a new consumer. Then you have a company that literally could give two S&#$(&%*s about service, and just want to flood the market with hot tubs that mislead people with (MULTIPLE INDUSTRY LEADING BRANDS REPRESENTED, WAS $20500 BUT FOR YOU TODAY ONLY $7000)
This BS only pushes our industry further into mistrust. Not only that, let's say it's on par with a great brand. Well... great brands have issues too... but they have the service to make sure that down time is at a minimum.
If you got a sleazy sales person telling you that nothing ever bad happens, but they don't have local service... your word of mouth doesn't just reflect poorly on the specific product you bought, but you will probably go out and complain about how hot tubs are just a pain.
I despise Master Spas for their sleazy used car sales tactics. If you look at past posts of mine, I really don't rip their quality. If anything, they are better than most. However, in general, people find themselves screwed if they need something taken care of under warranty or outside.
I'm happy that you find nothing wrong with the above, and I hope that you don't experience the ugly side of Master as so many others have.
swilly1000:
--- Quote from: Spatech_tuo on November 01, 2018, 02:29:36 pm ---
--- Quote from: swilly1000 on November 01, 2018, 11:07:54 am ---
The cynic in me is telling me that the hate-on is spawning fake reviews born out of resentment from being screwed around. If I'm right it's pretty sad that disenchanted people are spreading malicious untruths about good product so that well-meaning consumers trying to sift through this murky market get misled and lied to in their search for a good tub.
--- End quote ---
You're obviously on to us! Our two part plan to 1-spread lies to defame Master on this site, 2-create fake reviews for customers to see is now out in the open.
You've foiled our dastardly plan just like Scooby and Shaggy did every Saturday morning!
--- End quote ---
Yeah I guess I am. Thankfully, this is recreational for me. It's your livelihood and your integrity for you.
swilly1000:
--- Quote from: d00nut on November 01, 2018, 04:05:41 pm ---
--- Quote from: swilly1000 on November 01, 2018, 11:07:54 am ---Call me selfish, but I don't care about their sales tactics.
--- End quote ---
You're selfish.
--- End quote ---
I was waiting for that lol. But seriously, should you being frustrated by their sales tactics matter to the guy who's just trying to get a good tub? Does that mean that Joe Consumer should be told it's a crappy product?
Tman122:
--- Quote from: swilly1000 on November 01, 2018, 11:07:54 am ---Nowhere do I see specific examples of poor quality build or performance, only vague statements about them being mid-quality at best and that you can do better. Give me specifics. There is something very fishy about these vagaries.
--- End quote ---
They sell well in the twin cities area of Minnesota, they are represented heavy in the area. Their insulation is lacking, their fit and finish is also sub high end. They use middle of the road components.
They are a middle of the road tub and not alone in that category.
I've seen tons of them and built my opinion from that. I am like you, I could care less how they sell the product. I can determine for myself how good they are. And I did.
Have you ever purchased duct tape from a big box store versus duct tape from an HVAC supplier? Besides costing more at your local HVAC supplier, it is different duct tape, and better. PVC, glue, clamps, fasteners, valves, jets, heater cores, controls resin, fiberglass, acrylic, insulation, covers, service, and every other part of a hot tub. All these things have crappy, OK and good grades. I suggest you try this simple experiment. Get a 6 dollar roll of duct tape and a 10 dollar roll and see if you can spot the differences. It may not matter to you that it's different, but it matters to some of us.
In the hot tub world my only hope is that someone buying a cheap or mediocre tub doesn't think that they are all like the one they bought. They could of got quieter, more efficient, better looking and better hydrotherapy and more longevity. But they may not care as long as the water is hot.
swilly1000:
Be specific. And not about duct tape. This a hot tub.
Insulation is full foam iceyene. What are others doing that's better?
Controller and heating system is Balboa. What are others doing that's better?
Jets are Waterways (may recently have changed to CMP) mid and high flow. And two of the huge 10" jets for the feet. Virtually none of those crappy little low flow 2" jets. What are others doing that's better?
My tub has twin 6hp pumps. What are others doing that's better?
The shell is hand rolled vinyl esther resin self supporting. What are others doing that's better?
I pulled the skirt off mine a few times. It didn't feel or look cheap to me. What are others doing that's better?
I only wet tested one other brand....a Marquis Vector. The massage performance felt virtually the same as mine. I will concede that my experience is limited and I look forward to getting into other brand tubs to test my theory. My main desire is the massage therapy so when I see tubs in show rooms that are loaded up with cheap low flow 2" jets they get immediately taken off my list. And even though I'm inexperienced, I have seen lots of those.
Would be most interested in hearing specifics, not vagaries.
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