Brand Specific Forums > Jacuzzi Hot Tubs

Reliability of Jacuzzi

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JaxSAH:
I've owned a Hot Springs spa for many years.  It's time to replace, and I liked a Jacuzzi I wet tested.  I know how reliable the Hot Springs brand is, and am so tempted to stay with it, but I liked the feel of the Jacuzzi tub more. 
I would appreciate input on problems that this brand has had, and if it lasts many years, with minimal problems (as I am on a fixed income now).

Dr. Spa™ Ret.:
Pretty much equal.

JaxSAH:
Thank you for your response, Dr. Spa™ Ret.  Since you are the only one who responded, I am going to assume that is everyone's opinion.

d00nut:

--- Quote from: JaxSAH on November 17, 2016, 10:54:32 pm ---Thank you for your response, Dr. Spa™ Ret.  Since you are the only one who responded, I am going to assume that is everyone's opinion.

--- End quote ---

That's what the pollsters did during the election  ;)

I like Jacuzzi fine, I think reliability wise they are in line with Watkins.  This is my opinion though... I dropped Jacuzzi not because of their reliability, but because the company (management, warranty, and customer service) took a dip in recent years.  It opened the door for me to carry Bullfrog, of which I think that company is on par with Watkins in every way.

Chris_H:
Here is my take on it. 
I would agree that Hot Spring dealer support is going to be better.  This is the relationship between Hot Spring and Dealer not Dealer and Consumer.  I used to deal with Sundance and I would doubt that the relationship is much different.
I can't comment on the current reliability of the product. 
One thing I find quite interesting is the fact that some pretty well known dealers have switched from Jacuzzi.  You can even see it on the board here.  That's pretty telling to me. 

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