Brand Specific Forums > Bullfrog Spas
Bullfrog Hot Tubs sold at Costco
Jacuzzi Jim:
--- Quote from: Dr. Spa™ Ret. on April 01, 2016, 07:49:49 pm ---The key word there is "Roadshow". These are NOT being sold by Costco, nor are they at Costcos pricing structure nor covered by Costcos warranty. A roadshow is where another, completely independent company comes in and basically rents space from Costco to sell their own "wares" at what ever price they determine, with what ever warranty they determine.
--- End quote ---
True to a point. The customer does buy it through Costco and that's who they pay. Costco also takes their cut from the final price. You even have to have the actual Costco price tag and SKU# for the item and abide by Costco salesman policy. We did a Jacuzzi one a few years ago and a Quadrfire woodstove display once. I actually hated working there. Not suppose to sit down, can't be on your phone, Cannot approach customers unless they approach you first, not suppose to leave the areas for long except bathroom breaks or grabbing something to eat which you can't eat at your space. It's a long a-- day. I directed more people to the store and sold them there than at Costco. We made more money, good thing is it puts you in front of a lot of people.
Dr. Spa™ Ret.:
And the only bottled water you can drink has to be Kirkland brand.
Tman122:
--- Quote from: Jacuzzi Jim on April 01, 2016, 08:25:12 pm ---
--- Quote from: Dr. Spa™ Ret. on April 01, 2016, 07:49:49 pm ---The key word there is "Roadshow". These are NOT being sold by Costco, nor are they at Costcos pricing structure nor covered by Costcos warranty. A roadshow is where another, completely independent company comes in and basically rents space from Costco to sell their own "wares" at what ever price they determine, with what ever warranty they determine.
--- End quote ---
True to a point. The customer does buy it through Costco and that's who they pay. Costco also takes their cut from the final price. You even have to have the actual Costco price tag and SKU# for the item and abide by Costco salesman policy. We did a Jacuzzi one a few years ago and a Quadrfire woodstove display once. I actually hated working there. Not suppose to sit down, can't be on your phone, Cannot approach customers unless they approach you first, not suppose to leave the areas for long except bathroom breaks or grabbing something to eat which you can't eat at your space. It's a long a-- day. I directed more people to the store and sold them there than at Costco. We made more money, good thing is it puts you in front of a lot of people.
--- End quote ---
So what about the Costco return policy?
Jacuzzi Jim:
Good question. We never had it happen, but I don't think there is one. It's all on the dealer to take care of the customer since it's not actually a Costco brand item.
Dr. Spa™ Ret.:
I don't believe their return policy applies to "road show" items.
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