Brand Specific Forums > Hot Spring Spas
Grandee purchase. Good deal?
amy2421:
We wet-tested in the last hour they were open on a Sunday and we were the only ones there besides the 2 salespeople. Our salesperson showed us the controls and then left us to our own devices. It did feel a little weird being in my bathrobe and bathing suit in a showroom, but honestly they couldn't care less so it wasn't so bad. This was a Jacuzzi dealer and they had a nice big change-room/restroom with sage green towels rolled up like a spa. :)
CCC:
No Jacuzzi dealer near me, I'm afraid. I have eliminated the Bullfrog because I don't want to wet-test a hot tub that stinks. It says too much to me about the professionalism of the dealer. Service is everything to me. Next nearest one is in Salem (2+ hours away).
With the holidays coming and work demands I won't get a chance to wet-test until the new year. The Grandee I reserved will arrive on the 18th, ready to deliver the following week, and from what I have read I am getting a pretty good deal on it at $12,100 + tax. The Epic is so close in price that at this stage the money isn't really a deciding factor. I thought the Epic would be considerably cheaper but was quoted $11,100 + tax. Both dealers seemed like they would give good service after the sale. Hot Spring said they wouldn't charge me a trip fee for warranty service for the first year, but Marquis would right off the bat. Both trip fees for warranty service are about $60 because I live so far away, and I figure most nit-picky issues would be found in the first year. Another plus for Hot Spring. It shows confidence in their product.
MarKee:
CCC: The Marquis stores in Clackamas/Beaverton/Salem do not charge a trip fee the first year of warranty, even if you are out of the normal 30 mile radius, so it would be the same as the HotSpring dealer. We can put that in writing for you. It's unlikely that you're going to need the warranty because of how reliable they are, but it's nice to have for peace of mind.
I'm glad you wet tested both brands. The Marquis Wish is a cramped layout if you're a bigger guy. The Epic is much roomier and has 2 of the foot geyser jets that you really liked. They are stacked on top of eachother in the Epic so you can get them on your feet or you can put your back against them and have those hit your upper and lower back (that is one of my favorite features on the Epic). It will vary from seat to seat, but the overall water depth between the Epic and Grandee should be very similar when you consider that the HotSpring has plumbing running underneath the footwell for the drain, whereas the Marquis has no plumbing underneath the footwell. That is the main reason the Grandee is 38" tall and the Epic is 35" tall. If you do end up wanting to come in and test the Epic, let us know soon because all of our Epic floor models are sold and scheduled to be delivered, and there is a hot tub shortage with holiday shut downs at the factory. If you end up coming back, come talk to me and I can get you a better price like we had discussed on the phone.
CCC:
Yesterday I fractured my fibula and Tibia, snapped in two at the ankle. Had surgery today to bolt the bones together. I don't think I'll be able to submerge the wound for awhile. While I realize a hot tub is the least of my worries at the moment, I'm lying in a hospital bed bored and in pain so am looking for distractions. Sooooooo........
I have this Granderle reserved at this great price. If I cancel it I'm told that I will not get the same deal. I would be crazy to buy a hot tub that I won't be able to get into for probably, what, 2 months minimum? (haven't had post op follow up appointment yet).
Dang it. I was so looking forward to winter hot rubbing! (and winter walking, for that matter!)
JustAnotherNewbie:
Oh man sorry to hear about your leg, that is a bad break. Get well soon!
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