Brand Specific Forums > Jacuzzi Hot Tubs
New Jacuzzi - LED lights issue
icenogle:
My J-345 must have went down a differnet assembly line, so far everything works great. Hope they fix your tub issues.
Dr. Spa™ Ret.:
--- Quote from: BullFrogSpasMN on October 19, 2015, 12:27:55 pm ---
--- Quote from: av8r on October 19, 2015, 10:52:34 am ---LED emitters can be very cheaply made or made to last decades. Guess which ones are likely used in a hot tub?
--- End quote ---
not all brands have these issues, with a little research and reading of "owner reviews" you can easily see the ones that have the most issues
--- End quote ---
Or are they just selling many more spas? A company that makes 25K spas a year and has 50 complaints is better than a company that makes 5k spas a year and has 20 complaints.
amy2421:
Thanks everyone for your advice. Hopefully this will be our biggest hiccup with our new tub.
I had thought about trying to see if it is a loose connection, but I'm going to book a service call anyhow so the technician can figure it out. That way, if it's a parts issue they can install or order whatever is necessary.
The local dealer offers free warranty repairs for the first 30 days, then there is a $39 trip fee for repairs after that (even "warranty" repairs.) Obviously I'm hoping not to need a lot of service on it, but I wish I'd investigated that more when we had purchased it.
amy2421:
The Jacuzzi service technician came out this morning and found a connector that had gotten a bit loose. First he checked the connections in the main control panel area and they were all seated properly. Then he removed the panel directly to the right of the control panel (all the blue lights that were out were on the right side of the tub.) He reached behind the SmartSeal insulation and immediately found the connector, pushed it back all the way together, and we had blue lights again! So it was an easy fix. I am glad we didn't have to start replacing lights or control boards or other parts!
icenogle:
Glad you got that fixed blue and purple are my favorite colors for the lights.
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