Brand Specific Forums > Jacuzzi Hot Tubs

Disappointed with my Jacuzzi delivery today

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Jacuzzi Jim:
 Its really up to the dealer what he needs to ask for and still stay in business. Jacuzzi does not dictate that.   We were selling the J-365 for 9700.00 or so, my low ball number was 8995.00.   If the spa was a funky color combo or had been around for awhile I might go to 8595.00 to move it, but not often.    Cost on spa's like Hot Springs, Jacuzzi and Sundance are actually higher than most people think.  Then you have to add shipping, delivery and commission as well as well as anything else to stay in business. 

lehacf:
Just called local dealer basic J-470 is offered for $12.9k (truckload deal) with typical price being $13.6k. Standard offer tub+cover+lifter+steps+delivery. I personally think that this is price about $2k more than what it should have been.

ryan5508:
our J-585 showed up last week. When I got home I found it did not have the stereo upgrade and the moving guys had cracked/ scratched up the side panels.

We are currently using this tub but have a replacement on order for it.

Our sales guy was great though and brought us a $400 outdoor Bluetooth speaker to use for the time being.

Hottubguy:
It is pretty weird that it keeps happening with the jacuzzi brand. Maybe it is the factory, I think most of there employees are now bullfrog employees

amy2421:
Sorry to hear that Ryan5508... it is too bad when you anticipate something and spend a lot of money on it and it isn't the "Christmas morning" experience you had hoped for. I know this is a "first-world-problem", I get that, but we also saved for a long time and dreamed about owning a hot tub for years before this became a reality. I heard some cracking when my tub was delivered on Monday. I asked our contractor about it and he said it was probably the sides flexing. He pressed on one of the sides and it made a similar sound. Now that I read your situation, I hope they didn't crack the sides. It is harder to tell with the 400-series because the sides look like vertical slats.

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