Brand Specific Forums > Jacuzzi Hot Tubs

jacuzzi brand

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im45us:
I bought a Jacuzzi J 325 1 year ago after being a Hotsprings owner for 22 years. For me it came down to dealer on my new tub but I think I would be happy with either brand.

mrpenguin:
some may say POS dealer example I had:

LED lights went out and needed replacements.  took more than a few weeks to get them taken care of, when they did, one of the siding panels got messed up.  The dealer then didn't want to send anyone to fix it, and offered to pay me to do it the rate they would have paid a tech.  I did not mind it, since I am handy.  That being said, when the tech was here originally, he didn't have good things to say about the dealer and how they interact with the techs.  The dealer also said they didn't have techs by me.  I really hope I never need warranty work any more.

Just because there is the warranty, getting someone to actually work on that warranty may be difficult at best.

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