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Disappointed with Marquis

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Chartreux:
Okay, I'm disabled, and do limited driving except for weekends when my husband is able to drive me around. We called the Marquis dealer to check on the Spirit, yes they had one and it was filled. I had other shopping things to get done so off we went over an hours drive one way, I go first to a speciality shop for a few things I needed. Then we headed over to Marquis. Tub was filled not heated up, they say they can only do wet testing on the week nights after hours, we explained we can't drive over on week nights, just to far away and husband has work.  Construction begins next week on beltway8 on the weekends so no getting through for the next few weekends.
We did get to feel the MicroSilk but in all it was disappointing, they should probably try to add maybe a moisturizer and then that would feel great!
Overall husband was upset that they couldn't work with us to try for a wet tests, so we'll probably stay away from getting a Marquis. At least the Sundance dealer had no problem letting us try a wet test on the Dover on a Saturday...
All the Hot tub places are over an Hour away and we really need a dealer that will work with us, this is all so frustrating. Plus, the price on The Marquis Spirit was no budge on $9,400 and I later found out, because this one had Blue tooth on it and we don't want bluetooth after that well they didn't want to talk so we left, great price for blue tooth, not willing to talk to you if you don't.
Just really disappointed and frustrated...and microsilk is over rated....Needed the vent..

Looks like a Capri from Sundance might be our winner, do you have a moisturizer that can be added into the water?
 

Quickbeam:
Really sorry to hear this Chartreux. I know you've been waiting a while to test the Marquis and from various posts it sounded like you were looking forward to it. Probably better to find out now however, that the dealer was not cooperative, than to find out after you purchased a tub from them. I still maintain getting a good dealer is a very important part of the purchase, and if this one isn't a good dealer then walk away and know you are making the right decision.

hottubdan:
Try Silk Balance as a water conditioner.

Hottubguy:

--- Quote from: Chartreux on November 01, 2014, 10:32:16 pm ---Okay, I'm disabled, and do limited driving except for weekends when my husband is able to drive me around. We called the Marquis dealer to check on the Spirit, yes they had one and it was filled. I had other shopping things to get done so off we went over an hours drive one way, I go first to a speciality shop for a few things I needed. Then we headed over to Marquis. Tub was filled not heated up, they say they can only do wet testing on the week nights after hours, we explained we can't drive over on week nights, just to far away and husband has work.  Construction begins next week on beltway8 on the weekends so no getting through for the next few weekends.
We did get to feel the MicroSilk but in all it was disappointing, they should probably try to add maybe a moisturizer and then that would feel great!
Overall husband was upset that they couldn't work with us to try for a wet tests, so we'll probably stay away from getting a Marquis. At least the Sundance dealer had no problem letting us try a wet test on the Dover on a Saturday...
All the Hot tub places are over an Hour away and we really need a dealer that will work with us, this is all so frustrating. Plus, the price on The Marquis Spirit was no budge on $9,400 and I later found out, because this one had Blue tooth on it and we don't want bluetooth after that well they didn't want to talk so we left, great price for blue tooth, not willing to talk to you if you don't.
Just really disappointed and frustrated...and microsilk is over rated....Needed the vent..

Looks like a Capri from Sundance might be our winner, do you have a moisturizer that can be added into the water?

--- End quote ---


Well that stinks. Sometimes a poor dealer can make the best tubs not look so good. Micro silk you really need to sit in it for a half hour or so to get the full effect. Did they know you were coming in to do a wet test?  Good luck in your search for the right tub and dealership for you.

Chartreux:
Thank You.

In August, they we're just getting the hot tubs in, (newer dealer) guy we spoke with said they'd expect them to be filled in September when School starts if they still had it on the showroom floor.  In September, I had a one time weekday Specialists (Endocrin doctor for a beign pituatary gland tumor) appointment and was up by the dealer so we went to this dealer and they had the tubs waiting to get wired, no problem they we're expecting some one soon, that all we had to do was call to see if they were filled for the wet tests no mention of an appointment was needed at any of these times. So, this same tub has been sitting on the showroom floor since August. Just seems everytime we dropped by something else was always a problem...

Can't get through now as construction will be up on the highway and since they can only do the construction on the weekends it'll probably be closed off for the next Three weekends, they are upgrading toll booths ect...

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