Brand Specific Forums > Hot Spring Spas
Mistake on a Grandee scale.
Budule:
Ok , I know its "buyer beware" and everyone is responsible for there own research but if they do sell a tub this big with basically a bic lighter for a heater , then that sounds almost criminal to me .....a hot tub that wont get hot ?
NZArtist:
2:15pm
32 Deg C (89.6 Deg F)
NZArtist:
--- Quote from: Lionheart_CHP on August 20, 2014, 08:57:51 pm ---So did you upgrade to the 3kw heater as discussed earlier in the thread, or are you expecting a faster heating time out of the same 1.2kw heater that you're already unsatisfied with?
--- End quote ---
Not yet. I'm not going to modify it until it's out of warranty. If I do anything after market Hotspring will refuse to honor their warranty. They're already threatening not to replace my pump seals if they fail again even if it's in warranty.
NZArtist:
4:15pm
34 Deg C (93.2 Deg F)
Chas:
Sorry the tech was late, and tried to tell you they will not honor the warranty 'next time.'
That is not true - the manufacturer will honor the warranty. Here, it's five years on the pumps. If I replace a pump, it will be covered until the tub is five years old.
8)
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