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under waterfall jets on Jacuzzi j470 - FIXED!

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mrpenguin:
So we are enjoying our 470.  We are just coming up on one month of ownership.  It is nice, but I realized something I'd like clarified. 

Under the waterfall there are 2 jets.  Big circle ones.  When looking at the waterfall from the control panel, the one on the right seems to have only 1/2 the power & speed of the one on the left.   Is this normal?  I asked my dealer and they said their rep is out of town till mid week next week, but to try swapping the jets.  I did, no difference.  He also commented "if its a pinched line the alternative of ripping apart the spa and the insulation in my view makes no sense to try to address it i would enjoy the spa as is if it was mine."  I'm sorta a bit offended or annoyed I guess by that comment.  I have to talk to him more later when I hear next from him.  I took an underwater video of the jets where you can see it clearly is slower.

So, is that jet slower normally and as designed?  Should I be a bit annoyed that I should just "enjoy the spa" even though it is not the way it should be new?  I mean it is like ordering a brand new car and the rear AC does not cool, or all black interior, but a neon green passenger seat.  I figure I paid over $10,000 for this tub, it should be working the way it is designed to, or it should be fixed to be that way.

Just curious on everyone's opinions on the matter.  Thanks.

Jacuzzi Jim:
 Flow should be the same out of both.

Topline Mike:
I believe all of the larger jets can be turned on and off by turning the chrome ring around them, just making sure you are aware of that??

Quickbeam:
Agree with Topline Mike. We went for our first soak in our new J-345 last night and found we had to adjust a number of the jets to get full power out of them. Sometimes the answer is in the simple things!

Hope this works for you.

dunecritter:
Obviously your aware of the jets being able to be turned down as you've gone as far to remove them and swap as indicated in post but like jim said...they should be the same pressure and I too would want it correct..I completely agree yet you and no doubt I would be offended by that comment...or I'd say if I wanted a "seconds" unit I want my "seconds" price...not a full boat price like you paid...makes sense to me

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