Original > Hot Tub Forum

Do dealers typically setup or deliver?

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bulmer4nc:
Of all the dealers we saw in our are only one said they would actually come out and set it up.  They would connect all the wiring that an electrician would do before hand and get the thing running.  Most said they would deliver and put it in place and then you are on your own.  If I have it delivered to my backyard is it hard to connect all the wiring and set it up on my own?  What do most people do?

Ken

Rboehme:
In my area most dealers let the electrician hook up the wireing. If your dealer has an electrician on staff than I do not see anything wrong with the dealer hooking it up.

Mendocino101:
I think it is most common to have an electrician wire your spa but a good dealer should come out to your home for an in home orientation....

ZNICK:
We deliver the tub and provide training at that time on how to operate the tub, etc.... but we do not do the electrical.

Once you have your electrician hook everything up we will have a technician come BACK to your house at a later date and take the time to show you how to operate it, maintain it, etc etc.  

There is no charge for this service.

Z

spahappy:
We try to schedule our delivery at the same time the electrician can be there. Our city code prohibits our crew from hooking up the wiring. If the customer can stay around until the fill is done they are trained right there. If they need to leave to go back to work, myself or the other salesperson will come over that evening to train. I prefer after hours training as everyone in the family is usually home. The spa is up to temp and the customers are so excited, it's my favorite part of the sale.
Of course the fact that we're located in a smaller town makes it easier on us as you can get from one end of town to another in about 15 min.
         Spahappy

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