Original > Hot Tub Forum
Vortex spas
Ryan VSO:
Our Swim spa doesnt go throught the same process as a regular hot tub . We do not need multiple carrier to deliver them so theres no worries plus they are delived to your door on a flatbed and from there a crane take care of it . For our regular hot tub we have to wood crate them as they were damaged in the past .
Hope this help .
If you move forward with a Vortex , It would be great that you share your real life experience on this forum .
Ryan
VortexFrustration:
Please do your research, Vortex in Quebec is a horrible company. Actually the business is run through a fireplace store as is printed on my CitiBank Statement (Maitre de Cheminees). I would advise doing considerably more research before doing business with this company (actually just one guy...Ryan). I bought in full a swim spa for over $15000.00 in February and by May still waiting. I asked for a refund, they said they would on May 8 after much haggling back and forth and here it is May 31, and still waiting for them to keep their word...horrible company, or actually just one guy...Ryan!!!
Ryan VSO:
RE: refund
From:
devorah lucasAdd to Contacts
Sent:
Sat, May 31, 2014 at 11:45 pm
To:
info@vortexspas.ca
You send me 1. the proof that you refunded and 2. how Citibank deducted the amount out of your bank account and I will show it to them to confirm. If it is as you say then I will post my apology!!!
Devorah Lucas, DBH RD CDE
Where are our Appology Devorah ...,we showed you that your credit card company made a mistake not us and you said you would post your apology... still waiting
Sam:
Kind of weird to post that email with her full name in it. You should probably delete that. Strange business practices you have airing dirty laundry like this.
rosewoodsteel:
I was thinking the same thing, Sam.
The word "unprofessional" came to mind when I read this.
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