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How would you rate your dealer?

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spahappy:
I've been thinking about sending out a questionaire to our customers rating their spa purchase. I think it would be helpful to everyone from the salespeople to the techs, electrcians and delivery people.
Do any of the rest of you do this? How long after delivery? What were some of the questions asked?
I'd like to here from spa owners as well. Did you get a chance to rate your dealer? How did they rate? Let me know.
                                   Spahappy

Wisoki:
I rate my dealer a 10 on a scale from 1-5. OH, wait, I am my dealer.

IOWASPAMAN:
Wisoki,
Only a ten/ How modest of you. With the information you have contributed to this board, 10 would be an understatment.

Brewman:
My dealer didn't give me a rating sheet per se, but called shortly after setup to be sure everything is ok.
I get my chemicals there, so I'm in their store and they still ask how the spa is running.
Brewman

ZzTop:
I believe the right dealer is very important in the total ownership equation.

My Dealer, Beachcomber Coquitlam has been excellent.
The true test is after the sale.
I found them very good at answering my questions and giving me service, even when Beachcomber was on strike earlier this year.

They offer free water testing, and give me a computer generated page on the exact chemicals to add to optimize my water quality.

I rate them a TEN.

regards, Zz

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