General > Beating a dead horse
Am I unreasonable?- Newest Update- must read!
shabba34:
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My original post stated control board. The customer service lady confirmed it was a control board and control panel. I confused the terms as I am not familiar with the components of the hot tub.
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I went back and read the original post. Thanks for the clarification.
Anoroc:
Can someone tell me how to post a pic?
Mendocino101:
Lets all be real here. I think what happened is that the comment about the board and it being stored in a warehouse is way out of line and I would guess it was made by someone who was grasping for an excuse. I think the bottom line is the dealer dropped the ball and did not follow up with Anoroc.....The reason for my earlier post about this was that a bad board or a diverter valve does mean a poorly built spa......But the service here is whats lacking any maker can and will have parts that fail it is common reality of everything that is produced....but you find the problem and fix it....I think if your list of problems continues to grow and they are not resolved in a timely fashion than you will than have a more real chance about getting your spa replaced. For your sake I wish your dealer had taken better care of you before.
East_TX_Spa:
--- Quote ---Can someone tell me how to post a pic?
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Go to photobucket.com and sign up for a free account.
Follow the directions to download the pic. Once the pic is downloaded, copy and paste the code from the bottom option below the pic. That's it! :)
Terminator
Anoroc:
"http://i68.photobucket.com/albums/i20/anaroc/IMG_0183.jpg"
If someone can figure out how to correct this picture link above it demonstrates my dealers attempt to fix my valves. Two of the three valves in this picture have been replaced. Please notice that in the shut-off position all the valves now face different directions.
When it was working fine the shut off position looked like the valve on the right.
You would think that after four weeks and three visits that when they fixed it they would do it right. This was done just yesterday so I took this picture and dropped it off at the dealer and asked them to fix it right.
I guess it's minor but for me nothing is a minor issue anymore.
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