General > Beating a dead horse

Am I unreasonable?- Newest Update- must read!

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East_TX_Spa:

--- Quote ---Update:  spoke to RSM for HotSprings and explained situation.
--- End quote ---

Now they know where you live.


--- Quote ---He says he wants until Friday to research issues and speak to appropriate people and he will call me back.
--- End quote ---

Stalling for time to assemble hit team, create cover stories, plant evidence, etc.


--- Quote ---Says they will take care of me one way or another.

--- End quote ---

You better believe it.  Tell your family you love them.

I'm not kidding.  And don't try to run, you'll only die tired.

Terminator

Bonibelle:
Just voted my Proxy for MASCO, one atypical question was about axing spa manufacturing...mmmm

hottubdan:

--- Quote ---For the most part I understand what you ment. The tub is the manufacturers resposibility, but I'd still expect the dealer to be "assisting" me. Ê
--- End quote ---


Absolutely!  Dealer should be assisting, advocating, rattling cages.  That's what I do when I have to.

Now that Term has promised Mario will take care of it we can all relax.  After all, Term is a gun totin' fool.
;)

Anoroc:
Spoke with Peg of customer service at Watkins:

She asked me some questions and let me know that she would look into the history of the Jetsetter and get back to me within 24-  hours.

She also said that she cannot make the dealer take the spa back.  I let her know that I felt it could be done with a little pressure from Watkins and then between the two of them they could work out the details.

I will wait to hear back!

Bonibelle:
That's good, now you are getting someplace. Maybe they can resolve the issues and you won't really need to get a new spa. I think if the dealer had been more responsive to start with, you probably wouldn't be asking for a new tub. ;)

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