General > Beating a dead horse
Am I unreasonable?- Newest Update- must read!
Anoroc:
--- Quote ---The convoluted logic and anger here amaze me. The dealer, not Hot Spring (from input from RSM Mario) agrees to customer's request to replace spa. Customer chooses to upgrade. That is the Scam of the Century.
I think I am seeing bitter responses from dealers who would not offer their customer such a deal...could it be their spas would have little resale value after 6 months of use?
--- End quote ---
They agreed to give me 100% credit toward a new spa not to replace my spa with another jetsetter. I received the one I have on clearance for $4930 plus tax. The new Jetsetter is $5800 plus tax so I would have to pay the upgrade.
Anoroc:
--- Quote ---I believe that after Anoroc contacted the RSM Mario(which I'm sure was the first time Watkins was aware of his situation), which was on a Friday, and there was some sort of resolution by that Mon or Tuesday. Sound like great reaction time from the MFG to me. Yeah, it unfortunate the dealer dropped the ball from the get go, but even the Yankees only win the World Series 1/4 of the time. ;D
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I contacted RSM on a Monday and they made me an offer on Thursday afternoon. Not so bad all things considering.
shabba34:
--- Quote ---
I contacted RSM on a Monday and they made me an offer on Thursday afternoon. Not so bad all things considering.
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Friday to Monday...Monday to Thursday... Same difference. ;D
hotubinn:
I am truly surprised that any dealer/ manufacturer would offer 100% trade in value, even with the number of problems you experienced! Most that I deal with, would not even entertain this thought. They would rather go to court, than do what is right.
Anoroc:
--- Quote ---I am truly surprised that any dealer/ manufacturer would offer 100% trade in value, even with the number of problems you experienced! Most that I deal with, would not even entertain this thought. They would rather go to court, than do what is right.
--- End quote ---
I am also doubtful another dealer/manufacturer would have made me the offer.
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