General > Beating a dead horse
Those with home show questions...Heres your sign!!
stuart:
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As an owner who's in the spa nearly every day, I think I'm just as qualified or more so to talk about that brand against which he competes.
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Now that's what I'm talking about!!! Because you own a spa you want to seen as an expert on your brand! I own a BMW Cycle but I know far less about it then the mechanic at the Honda dealership that works on all brands. Staying at a holiday inn express doesn’t really give you knowledge!
Do you think Arctic invented Thermopane insulation?
Do you think they engineered that equipment pack or invented the cedar wood cabinet? Fact is that most of the things they have one that spa are ideas taken from other brands.
I've seen hundreds of spas with similar features...some last some don't but I've seen them fail and survive at most levels. You've seen your spa…How many wooden rails have you fixed on spas? How many cabinet doors of the same design have you repaired? Do you have any idea how many motors failed on the first brands of TP spas because they never cooled and stayed in constant overheat condition? Do you think they did that in the first 3 years? I promise you that your motors stand a better chance of failure by the 5-year mark than many others but you wouldn't know that because you haven't gotten to that point.
Do you have any idea how heavy all of those 6 inch covers will get when they begin to water log?
--- Quote ---He gets pissed because people like me and others speak favorably of their brand even though we "know nothing not having been in the business for years". Well people like me are an asset. We've just wet tested the latest and greatest competing models, formed an opinion, and share it.
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Are you that blinded to see that I have no problem with your relationship with your spa or brand? I have a problem with how they have been marketed for the last few years. Your spa is not the problem, the quality is not the problem, the attitude of many dealers and the way the factory allows and perhaps encourages sales is. Do you have an identity problem that makes you think your employed by Arctic in some way?
You know plenty, you know a lot about your spa and your have a mild knowledge of the few tubs you wet tested but that's it. I test drove several cars before I bought my SUV but that doesn’t make me Ralph Nader.
Your right your formed an opinion...that's all it is, your opinion! You have yet to dissect the industry enough for it to be solid fact. You’re on a journey to that knowledge and this site is part of that but your still a long way from many who have been trekking that road most of their lives.
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--- Quote ---We are an alternative to the dealers whose agenda, however how noble, have an eye on the bottom line. Concede anything to a competitor and you may have lost a sale. It's so obvious at times. .
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My agenda is the bottom line? What is it that you think I get paid for here? I’ve spent countless hours here helping people on brands that I don’t give a crap about because they felt they had no where else to turn. I’ve called factories, dealerships and even component manufactures to help people on this forum and it didn’t get me a thing! When’s the last time you called a competitor up to help one of their customers for no personal gain? I do it all the time here.
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--- Quote ---I also think that if his opinions of his customers are accurate, he needs to find a new profession. No one should hold that much negative contempt for the people who keep their doors open. .
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I started my store from the back of a truck with a spa and gazebo that I maxxed out two cards to buy. I used grocery money to buy a banner and did all sales, deliveries and service myself. In my first year I did 1.3 million in sales, now six years later I own one of the largest stores in the state. I’ve never had the luxury of being in the red or letting someone else take care of it and it didn’t happen without an extremely good referral base.
Where is it that you get that I have contempt for my customers? By me questioning the rudeness of some people at a show? Let me ask you something…Because I make a joking comment about the spa brand you bought, you feel that you can justify attacking me and a brand that you know little to nothing about? Are you OK with the potential that your attitude could take food off of my table? I have no choice but to take this dead serious, it’s my livelihood….It’s your hobby.
Next week for grins lets get into a discussion about what you do for a living, your obviously bored with it if you spend so much time trying to dominate mine…
Cola:
I have to agree with you Stuart. I looked around and bought my spa based on personal preference, quality and a judgment call as to the quality of service that I would receive from my dealer. I didn't get to see an Arctic tub, no dealers in my area, but I did read up on them. I looked into HS, Marquis, Caldera, Maax, Coleman, Jacuzzi, Cal, Bullfrog, Costco brand, HD brand, Catalina, Coast and Vita. I made a decision that I knew I would have to live with for a long time, well actually my wife got the final decision. The guy I bought from didn't cut up the other brands, he just told me what he liked about the brand he rep'd. Sure he stretched it a bit, but all of the other guys did a lot more. If we all owned the same brand of tub, then we could just sit around and tell each other how much we love each other. Well we don't. We discuss issues from choosing a tub to site prep to whether we need a roof over our tub or not. I personally don't care which tub everybody else owns. I don't need to know that you bought the same tub as I did to make me feel any more right about my decision. My tub is FF and I don't care what yours is, but the fact that we discuss it is great. The comments from the show that you wrote about are funny Stuart. I can see that you can get a bit fed up with the dummies at the shows, and well, that's up to you to handle the situation how you feel. If the smart a$$ doesn't like your attitude, that's his problem. I'm sure that a lot of people like to play the devils advocate at the shows. I guess that is their way of feeling superior.
What do I have to offer to this forum as a whole?
My opinion and observations on my tub of choice
My observations on the chems that I have used
My experience in the electrical field
Steve
stuart:
Thanks Steve! The electrical field input is really a plus!
Tman122:
Stuart...you are allowed to trash talk any brand you want. If Rex gets hurt tough s**t I also could care less what brand anyone owns for that matter and if they feel they need to constantly justify there purchase and we are not allowed to say one is a piece of junk and another is terribly built something is wrong. I just think it's funny how I get blasted for trash talking Arctic even though I never do and yet there are a few Arctic guys who instead of coming around and saying "they think Arctic is fine" they continualy jump in and say they are tired of us trash talking Arctic.
Well guess what. I could give a rip what you think. I can trash talk any brand I want!!!
Man this gets sickening, bunch of baby.
Chris_H:
I really wanted to respond to this thread, but did not know what I could really add that would be useful.
I like when we have people go on tangents. It gives me something to do than look at an excel spreadsheet all morning, afternoon, and evening. Personally, I took Stuart’s comments with a grain of salt.
I would love to see a Chas rant or at least another Chas vs. Arjuna debate because that keeps me occupied for a good 2 days.
I did have one question: Why aren’t the Hotspring people up in arms about Stuart’s comments about Hotspring sales personnel saying their spas require no chemicals.
NOTE: if Chas has ranted on something post the link because that has to be like reading The Da Vinci Code.
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