General > General info Somewhat hot tub related

FYI

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Spatech_tuo:

--- Quote from: Jacuzzi Jim on November 12, 2010, 02:15:38 pm --- Even though we didn't see him in the store, he took care of with certain issues.  They have had 3 reps since he left 3 years ago or so, not a call from anyone.   It's not like we sold tons of their product but still. Cal-spa has filled the spot nicely! 

--- End quote ---

Certainly much of the help you need from them can be done by phone but a good rep stops by occasionally to show his face. Getting new business is key but keeping current accounts can't be overlooked.

ejf The Spa Guy:
Jacuzzi Jim
 I would agree, i also know Shawn, your right when he was with them he was good at taking care of issues, Yes he did not come around much.... But also getting through to Catherine is tough , she does not return calls. I have never had a shell crack , i have had some problems with the Passport. Solstice waterfall, i just got shipped the wrong one and they gave me the number...... its to bad ,,,, it actually is a really good product, South Pacific has filled in nice in place of it.

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