This has been moved to a new forum.  See info at the top of the page.
To answer your question, the only way to affect "hard" water... is to refill, and fill partially from a softener.  I fill mine 50/50.  If you do not want to refill right away, use a stain/scale product like Defender.  You should also run the pH and alk on the low end, to counter the calcium.  I run my pH at 7.2, and the alk at 60.