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Industry Professionals (please read message 1 before posting (no replies)

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spaman--:
I am SpaMan- I have been in the industry for quite some time, I don't like to say how many years as when someone says they have been in the industry for 15 yrs or more it makes them seem so old.  ;D

On a serious note I enjoy researching the general workmanship and performance of all spas good and bad. I do get very critical of how some spas are made, it seems many spas are on the verge of greatness then they go and do something really stupid like cut out a notch in a 2x4 to make room for the plumbing.

I sell with pride, integrity and take a "no bull" approach to things. I enjoy getting right to business when it comes to selling spas. (None of this life story telling) I just like to get to where ya been? What have ya seen? and good ol' fashion can I show you mine? Cutting to the chase seems like a good approach to me. If a salesman from my competition is lying I say "he is lying to you" then I prove it. Spa sales is a very simple process to me, keep the product very simple and explain it so even the children can understand it and then theres no question as to what they are buying, how much they are paying, and they are always prepared to pay in full for the product.
     Understand that when a customer is fully ready to buy your product there is a trust that has been built and the sale will never  cancel or refund!

I enjoy helping and giving my 98 cents where I feel its needed. ;

Merlin:
My name is Branden, and like Terminator I also go by my TopGun call sign - Merlin  :)
I have been selling spas for 6 years. Before that I was a delivery guy for 2 years.

My family owns The Spa Shop in Lancaster, CA. We have been in business for 25 years. We carry Watkins Mfg. products including: Hotsprings, Caldera, Tiger River, Limelight,  Hot Spot, and Solana. As well as Freeflow Spas. I am the sales manager at my store and  I consider myself to be very knowledgeable about spas. I am younger than most of the people on here. I am 22 and have been around spas since I was 5.

I joined the forum to help educate anyone that may need help in regards to spas in Southern California and as well as anyone else who needs some help. Prior to selling Hotsprings, our store carried many different brands of spas over the years including Catalina, CalSpa, Beachport, Diamante, Artesian, Sundance, and Strong Spas.
We also carry Olhausen pool tables, Splash Superpools, Finnleo Saunas, Gazebos, Chemicals and accessories.

So like it says I'm just here to help in any way that I can.

If you happen to live in the Antelope Valley and surrounding areas and have any questions in regards to anything please let me know.


-Merlin  8-)

webboy:
My name is Clay.

I am the Website Designer and part of the Marketing Department at Bullfrog Spas. I have been at Bullfrog for about 2 years now and tripped onto this site by checking my website stats. I frequently visit this site to: first and foremost, learn about hot tubs. This is great place to see new product, find out what the consumers are saying about the industry, and to get a good laugh. I appreciate the Bullfrog owners that constantly defend our product when under attack, which is few and far between, and the dealers that help out the community and provide value.

Also, now that I am a hot tub owner I come to listen to the chatter of spa issues that everyone is having and learn about the ever interesting and exciting subject of chemicals!

Thanks

http://www.bullfrogspas.com

Hillbilly Hot Tub:
Hi! My name is Becky and at times my husband Laurel will be on. We own a Hot Tub Sales and Service Company here in New Hampshire. We started our own place in 2004, and for 4 years before that had worked at a local spa manufacturer. We started as a service company and grew into spa sales. Working for a spa maker opened our eyes to help us decided. what line of spas we wanted to carry. We had seen pros and cons of spas by mistakes that were made over the years. We decided to carry Clearwater Spas as our main line and Leisure Bay as our entry level tubs.

We have taken several spa tech classes and water chemistry classes and are certified in several things. We work on any make or model, so we have seen many pros and cons to different tubs.

When I have time we like to help people on the forum, as we like to help them in person. Customer service is the most important aspect of our family run business and service has been the bread and butter of our company, plus we learn from others on the forums.

If anyone needs any help or has questions feel free to contact us and we will do our best to help anyone (many dealers call us for questions) :)

www.hillbillyhottubs.net
info@hillbillyhottubs.net

Familybiz:
Hi, My name is Kathy, my husband Brad and I own and operate B.K. Spa Service in Kingston Ontario, Canada. We sell, install and service Beachcomber Hot Tubs, we will service other tub brands if neccessary with the understanding that they come after our own Beachcomber Customers.
 Being fairly new to business ownership I'm not sure how I feel from a business point of view, regarding service of other manufactures tubs. We want to help everyone ( and make a dollar ) but are we hurting ourselves in the long run? Why would someone spend extra money at a dealership for service if they can call Brad anyway and have him run right over?
We came from the water treatment industry before becoming involved in Hot Tubs. I am more of an administrator than I am sales  but I really like people and the product we carry, so it all seems to work out in the end.
I have been reading the forum for about 3 years now and have gathered alot of good information over that time period. I dont see myself as a regular poster and will probably remain a newbie forever but occassionally I have the very real urge to respond to a specific topic, so here I am, just in case.
If anyone has any questions specifically about Beachcomber or our business I would be happy to help to the best of my ability.
Our website is www.beachcomberkingston.com
I look forward to being a member and seeking the knowledge and assisatnce of other members.

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