General > General info Somewhat hot tub related

A fire at Thermospas??? 5/19/2008

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benalexe:
I got an email from their tech support on Monday so they seem to be up and running again.

Dr. Spa™ Ret.:
ummmmmmmmmm, yeah  ;D

After our little fire, which I heard about at 3:30 am, by 9:30am I had 6 phone lines and our 800 number set up in my living and dinning room (phone lines are still here, he!! if I'm going to pay the phone company the $300 they want to come take it out). By 10:30 my garage was stocked with inventory. Actually sold a hot tub around noon. Course it took us 3 months to ship it out  ;)  UPS came by about 4 to pick up packages that were ordered that day. BUT, the LAST thing I would have called us was "up and running"....though we did make payroll that week  ::) Oh, and I can answer your email from anywhere in the world I can get an internet connection (did so from Rome a few weeks ago).



--- Quote ---I got an email from their tech support on Monday so they seem to be up and running again.
--- End quote ---

benalexe:
Tspa actually called me today answering a question I had for them.

I asked them about the fire and they said it was really a non event and they are 100% up and running.

Spatech_tuo:

--- Quote ---Tspa actually called me today answering a question I had for them.

I asked them about the fire and they said it was really a non event and they are 100% up and running.
--- End quote ---

Thats the only thing they could say so its either true or its their standard answer for now until they regroup somehow so none of us really know.

Dr. Spa™ Ret.:
On the other hand  :D I don't think you can really go off what the newspaper actually says. When we had our fire the news story estimated the damage/loss at 1/20th of what it actually was.

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