Costco wet test

[104 degrees]

Do you think you would buy a spa with out a wet test???

Do you feel everyone that sells a spa should have a wet test area???

Thanks John 104 degrees

[hottubdan]

Do you think you would buy a spa with out a wet test???

Do you feel everyone that sells a spa should have a wet test area???

Thanks John 104 degrees

How about on line???

[Jacuzzi Jim]

 I think any dealer should have a wet test spa if they can, one of there best sellers.

 We have 3 to try and will fire up any other spa that someone wants to try.  


 
We had a guy in on Sunday at the tent sale,that told us Costco was offering a 6 year bring back spa no question asked if the spa failed,we have not checked into it yet but what a deal if true.  

  Doesnt make the spa any better but to the btm feeders and some good quality customers it might.

[104 degrees]

How about on line???

Maybe they can order it, test it and if they dont like it send it back 8-) oh wait it cost money to send it back


John 104 degrees

[104 degrees]

[quote author=Jacuzzi Jim

 
We had a guy in on Sunday at the tent sale,that told us Costco was offering a 6 year bring back spa no question asked if the spa failed,we have not checked into it yet but what a deal if true.  

  quote]


I thought costco had a life time return policy :-?

john

[104 degrees]

[quote author=Jacuzzi Jim
 
We had a guy in on Sunday at the tent sale,that told us Costco was offering a 6 year bring back spa no question asked if the spa failed,we have not checked into it yet but what a deal if true.  

  .[/quote]


Maybe he will give you a beer when you need to get it running when they"plug it in"

[tony]

The truth of it is most people who purchase a spa do not wet test no matter where they buy.  At my local Costco you can't even dry test because the one spa on display is on its side in a rack against a wall.

[104 degrees]

The truth of it is most people who purchase a spa do not wet test no matter where they buy.  At my local Costco you can't even dry test because the one spa on display is on its side in a rack against a wall.

When we bought are crown xl, we went to sams  that evening. my girlfriend said"look at this spa" (on its side) its bigger and less money. i said, Who is going to come and fix it when it stops working and its -20 out(the look i got) we started walking again.


Thank god.

john 104 degrees

[hottubdan]

Costco return policy:

Returns

Membership: We will refund your membership fee in full at any time if you are dissatisfied.

Merchandise: We guarantee your satisfaction on every product we sell with a full refund. Exceptions: Televisions, projectors, computers, cameras, camcorders, iPOD / MP3 players and cellular phones must be returned within 90 days of purchase for a refund.

How to Return: Simply return your purchase at any one of our Costco warehouses worldwide for a refund (including shipping and handling). If you are unable to return your order at one of our warehouses, please email customerservice@costco.com or call our customer service center at 1-800-955-2292 for assistance. To expedite the processing of your return, please reference your order number.

[Zep]

any guesses on what percentage of all tub buyers wet test?

my uneducated guess would be 30%

[104 degrees]

any guesses on what percentage of all tub buyers wet test?

my uneducated guess would be 30%

How about how many are returned to costco because they didnt wet test :-?

john 104 degrees

[RUBADUBDUB]

I couldn't quote on a percentage bases but we do quite a few returns for customers when they upgrade to a Sundance from a Costco tub.

Its also strange, I don't know why, and I don't quite understand it. Must be difference in Markets but our one store does alot of wet tests, where as I don't do any and I out sell them. I agree though I don't think I would spend the money on a spa with out a wet test, although I'm the guy who DOES buy a car with out a test drive..haha

[hottubdan]

How about how many are returned to costco because they didnt wet test :-?

john 104 degrees

I know an independant delivery company that claims to pick up @ 6 a month.

Not because of the lack of wet test though.  Mostly cost of operation and poor service when repairs needed, so i have been told.

[104 degrees]

I know an independant delivery company that claims to pick up @ 6 a month.

Not because of the lack of wet test though.  Mostly cost of operation and poor service when repairs needed, so i have been told.

So it sounds like it cost about 300 plus to send it back

john

[hottubdan]

So it sounds like it cost about 300 plus to send it back

john

Return policy says shipping and handling are covered.  However, customer has spent money on pad and electrical and high energy costs and head aches etc.