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Hot Tub Review

Marquis
Manufacturer: Marquis Spas

(Based on 10 reviews)
Avg. Price: $8395

Reviews: 1 - 5 of 10   View as Outline   Next   All Post Review
2014 Marquis Wish
Aug 3, 2015 5:12 pm
htheaven


Have been enjoying the Marquis Wish model for the last year and a half. It was the replacement of a 20 year old Sundance. Noticed a big drop on the power bill from my old tub. I absolutely love the jets, especially the foot blaster on the bottom of the Wish. Maintenance has been really easy and I don't have the chemical smell that my old tub had. One other thing I will point out is how easy it is to get to the equipment area and the drain on these Marquis tubs. It's sealed up really nice with a plastic enclosure and a plastic bottom. I recommend the Marquis Spa.

Date Purchased: 01/14
Price Paid: $10900
Recommend: Yes
Pros:
Excellent jet power
Low power bill
Easy maintenance
High quality construction

Cons:
Control panel is a little bright at night


MARQUIS REWARD 530 VERY DISSASTISFIED
Jul 4, 2015 6:41 am
jemm268


I bought this tub from a local marquis hot tub dealer ,The tub was suppose to be top quality So as i have had a marquis tub before i paid 10k pounds for a tub,Much higher priced than any other tub on the market of similar quality,The tub has a radio and a chemical dispenser ,The chemical dispenser does not work ,And if you slightly sink the tub in the ground or have in any building the radio is useless ,You can not rely on the tub dispensing chemicals so its back to testing and dosing yourself. We had no handover what so ever from the dealer and tub is quite complicated to use up to our old hot tub,Then just outside the warranty period of only one year the jets start falling out and floating around the hot tub, 3 or 4 at first and now i have 18 sat on the side of the tub ,i called the marquis rep as my local marquis dealer is useless he answered the phone the first time and said he would se what he could do,From then on he has told me he is in a bad signal reception area and cant answer the phone but can text fine ,Disgusting dealing with a customer complain by text message,He is now saying after 13 to 14 months that the tub is out of warranty and i have to buy the jets my sel all by text message ,Had it been 2 or even three i maty have bought them myself , But 18 jets ,these tubs have some serious fault issues,i would not recomend a marquis tub to anyone ,over priced and their new zone jets are not very good as you cant have all the jets on all the time ,its either youre back or your legs ,Our old tub was fine easy to use and we never lost a jet in 9 years ,So marquis instead of going forwards i think youre going backwards ,No for some legal advice to try and get this piece of junk sorted .

Date Purchased: 30/04/2014/
Price Paid: $15570
Recommend: No
Pros:
looks good ,
led lights are good .bluetooth music good


Cons:
chemical dispensor doesnt work, radio reception very poor if working at all.18 jets just falling out and floating around the tub.,digital screen very difficult to read in bright sunlight if not immposible.back up and customer car shocking to say the least ,Stay away from marquis new range of tubs


MARQUIS REWARD 530 VERY DISSASTISFIED
Jul 4, 2015 6:40 am
jemm268


I bought this tub from a local marquis hot tub dealer ,The tub was suppose to be top quality So as i have had a marquis tub before i paid 10k pounds for a tub,Much higher priced than any other tub on the market of similar quality,The tub has a radio and a chemical dispenser ,The chemical dispenser does not work ,And if you slightly sink the tub in the ground or have in any building the radio is useless ,You can not rely on the tub dispensing chemicals so its back to testing and dosing yourself. We had no handover what so ever from the dealer and tub is quite complicated to use up to our old hot tub,Then just outside the warranty period of only one year the jets start falling out and floating around the hot tub, 3 or 4 at first and now i have 18 sat on the side of the tub ,i called the marquis rep as my local marquis dealer is useless he answered the phone the first time and said he would se what he could do,From then on he has told me he is in a bad signal reception area and cant answer the phone but can text fine ,Disgusting dealing with a customer complain by text message,He is now saying after 13 to 14 months that the tub is out of warranty and i have to buy the jets my sel all by text message ,Had it been 2 or even three i maty have bought them myself , But 18 jets ,these tubs have some serious fault issues,i would not recomend a marquis tub to anyone ,over priced and their new zone jets are not very good as you cant have all the jets on all the time ,its either youre back or your legs ,Our old tub was fine easy to use and we never lost a jet in 9 years ,So marquis instead of going forwards i think youre going backwards ,No for some legal advice to try and get this piece of junk sorted .

Date Purchased: 30/04/2014/
Price Paid: $15570
Recommend: No
Pros:
looks good ,
led lights are good .bluetooth music good


Cons:
chemical dispensor doesnt work, radio reception very poor if working at all.18 jets just falling out and floating around the tub.,digital screen very difficult to read in bright sunlight if not immposible.back up and customer car shocking to say the least ,Stay away from marquis new range of tubs


Very Dissappointed
Apr 3, 2007 4:27 pm
wmccall
*****


Not at all happy with my $8k investment in a Marquis spa. It took me 3 months of calls and fighting with the service department to get the skirt replaced (they blamed me for the fading). They are refusing to replace the cover, which has begun to crack, even though it's still under warranty. One of the handles on the cover has torn off by simply lifting the cover (they blamed me and said I needed to be taught how to lift the cover), and one of the pumps faded in power to where it pumps at less than 1/4 of the pressure as the other (again they've blamed me). I wouldn't recommend Marquis to anyone. Way too much money for the headaches I've gone through.

Date Purchased: June '04
Price Paid: $8000
Recommend: No
Pros:
Holds water.

Cons:
Skirt faded badly (1 year), cover has begun to crack (<3 years), cover handle has torn off (<3 years), plastic cover handle has torn off (<3 years), one of the 2 pumps is putting out <1/4 of the pressure of the other, Spa Frog cartridges are VERY expensive and don't last, the service/warranty department will fight you 'til the bitter end.


My Marquis, What a Journey!!
Mar 26, 2005 7:55 pm
wmccall
*****


I own a retail store selling spas. We sell several brands that I could choose from as I own them all and I chose the Marquis for compfort, relaibility and unbeatable massage! I'm looking to replace this spa as I change out every 3 to 4 years and have yet to find something that compares!

Date Purchased: 2001
Price Paid: $7
Recommend: Yes
Pros:
Best performing most reliable spa I have ever owned. Incredible power, always crystal clear and clean, seating is perfect!

Cons:
They don't make this model anymore. SA Reward is the Closest to it!!


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