Author Topic: CalSpa sucks! (Read 2403 times)

cwn175 · « **on:** October 23, 2018, 01:32:36 pm »

I need a $10 impeller for my pump but its discontinued. They instead want me to buy a whole new pump for $500. They offer no discount or stand by the product at all. Karen from customer service told me they aren't GM and don't stand by their products. Then she hung up on me.

Hot Tub Forum · « **on:** October 23, 2018, 01:32:36 pm »

Hottubguy · « **Reply #1 on:** October 23, 2018, 08:23:55 pm »

How old is the tub? Not a big fan of Cal Spas but they don�t make the equipment in the tubs. Think your gripe would be with whomever made the pump unless the tub is newer

Jacuzzi Jim · « **Reply #2 on:** October 24, 2018, 12:32:13 am »

Many of these type post come down to the dealer, then the MNFG. And guessing the OP will not be back.

swilly1000 · « **Reply #3 on:** October 24, 2018, 12:52:15 am »

Proprietary parts?

Tman122 · « **Reply #4 on:** October 24, 2018, 08:14:46 am »

Quote from: swilly1000 on October 24, 2018, 12:52:15 am

Proprietary parts?

It could be the old double ended pump Cal used to use.

wmccall · « **Reply #5 on:** October 24, 2018, 09:12:44 am »

Quote from: Jacuzzi Jim on October 24, 2018, 12:32:13 am

Many of these type post come down to the dealer, then the MNFG. And guessing the OP will not be back.

We will see, you are probably right. So many people with a problem just post to vent/hurt, never come back for advice, I hope he does come back. The title suggest otherwise. I hadn't even thought about Cal Spas in awhile. Have to see if they are still available here.

Hot Tub Forum · « **Reply #5 on:** October 24, 2018, 09:12:44 am »

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